Aileen Ong Email & Phone Number

Singapore

Singapore

Asia/Pacific/Japan

Positioning Digital Channels, Transaction Banking, Risk Management, and Fraud products, along with Payment Hub/Gateway solutions• Provided channels and payments industry expertise to develop solutions for sales opportunities to prospective and existing clients• Developed and conducted product demonstrations as proof of concept (POC) for targeted sales opportunities • Conducted solution requirements workshops and developed solution scope and design documents arising from these workshops

Singapore

DBS Bank Retail and Transaction Banking Multi-Country Digital Transformation: • Provided business analyst expertise for the online and mobile banking projects for four countries to service Consumer Banking customers and nine countries to service Corporate Banking customers• Produced deliverables such as business requirement and functional specification documents in order to design a solution based on the bank’s business and technology requirements• Led Architects, Development, and QA teams on the delivery of specifications by performing design and test case assessments along with regular reviews of the developed solution as we moved from Waterfall to Agile methodologies• Prepared and assisted the DBS user team during the testing phases by assuming the Defect Manager role during UAT to investigate and manage the defect resolution process between testing and development teams• Provided post production support

South East Asia

As a consultant, I took on multiple roles including: Project Management, PMO, QA Manager, Defect Management, Vendor Management, and Post Production SupportMajor clients included: UOB (Singapore), Kasikorn Bank (Thailand) , Power Seraya (Singapore)• Managed Functional Workstream progress and developed mitigation strategies for Executive-level discussions• Facilitated workshops during requirements gathering• Resolved "show stopper" entry-criteria issues and facilitated defect resolution process across the Test and Development Teams

North And South East Asia

Major clients included: Siebel Systems, Che Kiang First Bank (HK) • Successfully developed, customized and implemented branch/teller automation solutions for banks in Malaysia, Singapore, and Hong Kong.• Developed a Signature Verification application and which was later enhanced to cater for United Overseas Bank Malaysia requirements for a centralized signature system