Ong Hui Phing

Ong Hui Phing Email and Phone Number

Assistant Digital Marketing Manager @ HiSEVEN
Kuala Lumpur, MY
Ong Hui Phing's Location
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Malaysia
About Ong Hui Phing

I'm thrilled to share that I've been promoted to Assistant Marketing Manager at HiSeven, a dynamic SaaS organization with a global footprint. It's established in Singapore in 2021 and now also in Kuala Lumpur. In this new role, I'll be applying my passion for digital marketing and my expertise in the SaaS industry to help steer our marketing initiatives as we continue to expand our reach worldwide (China. Dubai, Thailand and others).As we innovate at the intersection of technology and service, I look forward to leading our market research efforts, developing strategic marketing plans, and collaborating with our international teams to create campaigns that resonate across diverse markets. I'm excited to contribute to our brand's growth and to support our mission of delivering exceptional software solutions to our customers.I am grateful for the opportunity to take on this challenge and eager to make a significant impact alongside the talented professionals at HiSeven. Here's to the next chapter in our journey to revolutionize the SaaS landscape!

Ong Hui Phing's Current Company Details
HiSEVEN

Hiseven

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Assistant Digital Marketing Manager
Kuala Lumpur, MY
Employees:
51
Ong Hui Phing Work Experience Details
  • Hiseven
    Assistant Digital Marketing Manager
    Hiseven
    Kuala Lumpur, My
  • Hiseven
    Assistant Marketing Manager
    Hiseven Feb 2024 - Present
    Malaysia
    - Develop and implement marketing campaigns in collaboration with the Marketing Manager / Marketing Director / Country Manager.- Monitor ongoing campaigns and optimize team members for better performance.- Assist team members in creating content for various marketing channels, including blogs, social media, and email newsletters.- Review on schedule and content postings on social media platforms ( Twitter / Fb / IG / Linkedin).- Monitoring and managing on engagement with audiences and customers inquiries.- Analyze marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies- Analyze metrics to inform strategies and report to stakeholders.- Assist and Managing with SEO & SEM Specialist for SEO strategies and SEM campaigns.- Oversee email campaigns, manage databases, and track performance.- Conduct research to identify market trends and customer needs.- Analyze competitor strategies and performance.- Work closely with the sales team to align marketing and sales strategies.- Coordinate with other departments, such as Product Development and UI/UX Designer, to ensure marketing efforts align with company objectives.- Organize and coordinate promotional events / technology exhibitions.- Help oversee the marketing budget and ensure marketing activities are cost-effective.- Ensure all marketing activities align with the brand’s identity and message with manage the brand’s presence and reputation online and offline.- Communicate with external vendors and partners for marketing-related services.- Negotiate contracts and manage relationships with marketing service providers.- Stay updated on the latest industry trends and best practices in SaaS marketing.- Communicate marketing plans and results to internal teams and stakeholders.- Facilitate inter-departmental meetings to ensure marketing objectives are understood and supported across the company.
  • Tdcx
    Digital Marketing Manager
    Tdcx Dec 2021 - Feb 2024
    Malaysia
    - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.- Using Google PPC, encompassing Google products to drive traffic and conversions, ensuring our clients can achieve their performance.- Conducting keyword research and analysis, assessing target audience demographics, and executing A/B tests in ads assets to identify the most effective methods for increasing traffic, conversions, and ROI- Utilizing Google Conversion Tracking and Google Analytics to monitor and validate campaign effectiveness, allowed to analyze and devise a strategy if the campaign is not delivering the desired results.- Manage 500+ Google Ads accounts across diverse industries, including e-commerce, B2B, beauty, B2C, construction, and the food industry, among others with at least 600k US quarterly revenue.- Conducted webinar across various Agencies Companies - Handle upper mass market (Taiwan & CN market). Specialize in Google Ads quality analysis for agent's call and to ensure all calls are accurate, effective and compliance.- Handle more than 50 agents in 2 markets with QA- Analyze the performance of each team member and identify areas that need improvement, providing guidance and assistance.- Provide coaching sessions with QA to ensure all agents are able to consistently perform high-quality calls to customers.- Collaborate with the Learning & Development team to conduct quality framework training.- Provide Google ads & soft skill training with QA to GRCN market - HongKong, Taiwan, China (incl. Beijing)Involved in the hiring process to ensure the identification of the most suitable candidates.- Assist new hires in improving their product knowledge & soft skills to ensure a smooth onboarding process for them.- Maintain good relationships with our stakeholders & vendors to ensure the team performance results meet their expectations.
  • Cognizant
    Senior Process Executive
    Cognizant Dec 2019 - Nov 2021
    Malaysia
    - Lead a team of content reviewers focusing on the accuracy and quality of map data for China, Taiwan, and Hong Kong markets.- Conduct thorough reviews and edits of map content, ensuring cultural relevance and compliance with local regulations.- Collaborate with cross-functional teams to enhance the local user experience and address region-specific challenges.- Develop and implement quality control protocols that reduced content inaccuracies by 40% within the first year.- Train and mentor new reviewers, fostering a team environment that emphasizes continuous improvement and excellence.- Reviewed and localized digital content for the Mandarin-speaking market, improving user engagement by 25%.- Managed projects aimed at expanding the company's digital footprint in Greater China, achieving significant growth in user acquisition.- Provided expert insights into cultural nuances, enhancing the relevance and accessibility of content for regional users.- Worked closely with the product development team to integrate user feedback and optimize content delivery.
  • Nestlé
    Operations Team Lead
    Nestlé Jul 2019 - Nov 2019
    Selangor, Malaysia
    - Lead a team of 20+ staff in the coordination and execution of - --Nestle's annual sales conference, attended by over 500 participants.- Collaborate with cross-functional teams to ensure seamless event planning, including logistics, vendor management, and guest relations.- Develop and manage the event's budget, ensuring cost-effective resource allocation without compromising event quality.- Implement innovative event strategies that resulted in a 30% increase in attendee engagement compared to previous years.- Conduct post-event analysis to gather insights and make informed recommendations for future event improvements.- Directed a team of 15 in executing a high-profile product launch, significantly increasing market visibility and consumer interest.- Orchestrated the logistics of the event, including venue selection, catering, entertainment, and technology setup.- Coordinated with marketing and PR teams to align the event's theme with Nestle's brand strategy and messaging.- Managed strict timelines and coordinated with multiple stakeholders to ensure all aspects of the event ran smoothly and to schedule.- Facilitated training sessions for team members to ensure top-notch customer service and event support.

Ong Hui Phing Education Details

Frequently Asked Questions about Ong Hui Phing

What company does Ong Hui Phing work for?

Ong Hui Phing works for Hiseven

What is Ong Hui Phing's role at the current company?

Ong Hui Phing's current role is Assistant Digital Marketing Manager.

What schools did Ong Hui Phing attend?

Ong Hui Phing attended Taylor's University.

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