Ong V. Email & Phone Number

- Was responsible for drafting and sending offer letters and employment agreements in a timely manner via Docusign.- Was responsible for coordinating background checks and drug tests with candidates via LabCorp and Global HR.- Facilitated orientation for new employees, which consisted of multiple benefit plans and compensation structures.- Was responsible for maintaining Paycor system administration, such as hiring, termination, status changes, etc.- Implemented a new employee hire survey via Gallup to ensure new employees received the best onboarding experience.- Strategized with leadership and others in creating effective processes and procedures.- Was responsible for running termination reports, new hire reports, and so on.- Utilized Monday.com to track leave of absence, status changes, new hires, terminations, and badge orders.- Initiated the separation process by coordinating with departments to facilitate the exit process and providing separation materials to departing employees.- Assisted the HR team with annual projects (e.g., open enrollment, 401k, performance reviews, etc.).- Supported benefits administration, including medical, dental, life insurance, FMLA for new hires, open enrollment, and qualifying events.

- Provided administrative support for HR executives.- Processed internal arrangements such as holiday celebrations, employee appreciation gifts, and other calendar activities.- Maintained and updated internal records, which included but were not limited to point system, hiring, transfers, terminations, sign-on bonus, referral bonus, federal and state tax forms using Workday and SAP.- Uploaded and entered over 20 new employee data into Workday HRIS solution weekly.- Acted as the first point of contact for all personnel queries in a fast-paced environment of over 1500 team members via phone and physical interactions.- Assisted with setting up interviews and corresponded with prospective employees in a timely manner.- Assisted HR managers in investigations if necessary.- Mentored managers on employee development best practices.- Assisted with running attendance, terminations, and other reports for upper management.- Was responsible for inputting management 6th & 7th-day pay biweekly payroll.- Was responsible for printing lost or stolen badges for employees.- Processed and responded to NC Department of Commerce unemployment claims.- Assisted management with recruiting and marketing efforts (i.e., screening candidates, scheduling interviews, and upkeeping company social media platforms)

Charlotte, North Carolina

- Developed organization strategies by identifying and researching human resources issues; contributed information, analysis, and recommendations to organization strategic thinking and direction; established human resources objectives in line with organizational objectives.- Developed and administered human resources plans and procedures that related to company personnel.- Supported management by providing human resources advice, counsel, and decisions; analyzed information and applications.- Guided management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicated and enforced organization values.- Recommended new policies, approaches, and procedures.- Updated job knowledge by participating in conferences and educational opportunities; read professional publications; maintained personal networks; participated in professional organizations.- Maintained knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.- Developed and monitored overall HR strategies, systems, tactics, and procedures across the organization.- Oversaw recruitment efforts for all personnel, including writing and placing job ads.- Planned and conducted new employee orientation to foster a positive attitude toward Company goals.- Assisted with the recruitment process by identifying candidates, conducting reference checks, and issuing employment contracts.- Prepared budgets for human resources operations.

- Registered or pre-registered all scheduled and/or unscheduled patients for service according to policies and procedures.- Obtained bed assignments from Bed Management or appropriate department. Maintained an awareness of the patient level of comfort.- Obtained patient's and/or responsible party's signatures on registration forms and issued required information to patients or responsible party concerning consent, privacy, and insurance documentation.- Verified insurance coverage and obtained authorization for services requiring precertification.- Coordinated with patients and scheduling departments to reschedule procedures until authorization or patient payment could be arranged.- Prepared documents and/or charts for patients' visits. Obtained dictation from the current or referring physician.- Was responsible for the registration of patients, including patient interviews, pre-admission, and information accuracy.

Claremont

- Responsible for data entry, integrity, and reporting from the Kronos system.- Coordinated New Hire Orientation meetings, ensuring all new hires understood how to complete required paperwork.- Supported benefits administration, including medical, dental, life insurance, COBRA compliance, LTD, for new hires, open enrollment, and qualifying events.- Provided support for 401k enrollments, changes, new loans, loan payoffs, and online information.- Processed legal orders such as wage garnishments, child support orders, required medical coverage for dependents, etc.- Processed wage or employment verification requests.- Conducted Exit Interviews for hourly employees. This entailed updating Kronos, going over benefits, COBRA, 401k, life insurance, and any other questions they had.- Assisted with coordinating and undertaking company events.- Assisted associates with the Education Reimbursement Program.- Prepared various associate data documents and transmitted them to the HRIS for Kronos entry.- Composed/translated documents as requested, checked grammar, punctuation, and spelling in all documents and corrected as needed before distribution.- Functioned as the primary contact at the facility for Unemployment Compensation matters, including participating in telephonic hearings as applicable.- Provided support to associates and directed HR-related questions to the appropriate HR personnel.

Master Of Science - Ms, Human Resources Development

Bachelor’S Degree, Communication, General

Activities and Societies: Sigma Kappa Sorority Theta Mu Chapter Hmong Student Association Wellness AmbassadorSigma Kappa Sorority Theta Mu.

Phlebotomy Technician/Phlebotomist

• Obtained blood specimens by performing venipuncture and finger sticks. • Maintained specimen integrity by using aseptic technique. •.