Eleanor Ong Email & Phone Number

As a results-driven Product Designer, I specialize in creating high-fidelity mock-ups grounded in key interaction design principles, user research, and usability testing. My expertise spans wireframing, prototyping, information architecture, and design systems, enabling me to double conversion rates and enhance customer engagement. I am adept at Agile and Scrum methodologies, with a strong focus on stakeholder management and problem-solving.In my recent role at Orium, I successfully doubled conversion rates for an internal web app for a leading luxury menswear company through strategic redesign and UX enhancements. I also designed a multi-level loyalty program with custom e-commerce integrations, significantly improving customer retention for the same company. My experience includes leading replatforming projects and transitioning to new design systems for major clients, such as retail and healthcare companies in the USA, ensuring seamless user experiences. At MRI Software, I overhauled a CMS platform, enhancing usability for over 20 property management establishments, and developed a comprehensive design system that improved UX for property listings and the API developer portal. My educational background includes an Interaction Specialization Design Certificate from UC San Diego through Coursera and a User Experience Design Certificate from the University of Toronto.I am passionate about designing intuitive and engaging user experiences that solve real-world problems. Outside of work, I enjoy challenging myself with baking healthy desserts, spending quality time with my dog, and watching classic vintage movies. I value continuous learning, collaboration, and the pursuit of excellence in every project I undertake.If you're looking for a dedicated and skilled product designer to join your team or simply wish to connect, feel free to reach out to me at hello@elleong.com or connect with me on LinkedIn. Let's create something amazing together!