Thrive is an inter-university ground up initiative that provides pro-bono consulting services to non-profit organisations. I founded the NUS chapter and am currently building up our BD, recruitment, training, marketing, and partnership functions, while also ensuring that we provide quality insights for our clients and an enriching experience for our student volunteers.

Carta is a leading US-based tech unicorn supporting founders and investors in equity management. We help startups with capitalization tables, compensation, and valuations, as well as investors with fund administration. As part of the APAC Strategy & Ops team, I help with sales strategy, enablement, and operations. My projects include identifying ways to improve win-rates, educating sales teams on product and pricing updates, and smoothening sales ops processes.

TikTok is one of the world's leading short-form entertainment platforms. In the product marketing team, I helped to support sales-enablement from a product perspective.- Built knowledge resource hubs and training narratives which were used to educate our sales teams. - Planned, executed, and reported findings for an A/B test for a new product feature as well, coordinating with CS and sales stakeholders based around Southeast Asia- Conducted data analysis to identify areas for improvement in product performance.

Qiscus is an Indonesian pre-series B SaaS company, providing an omnichannel chat platform that allows companies to manage lead generation, lead nurturing, and customer support at scale. I relocated to Jakarta for this role, where I supported sales and customer support teams by providing recommendations backed by data analysis. I independently executed and reported my analysis in various projects. Covered analysis of our sales strategy initiatives, customer support service levels, as well as reasons behind churn.

Una Brands is pre-series C e-commerce aggregator based in Singapore. I was part of the team responsible for growing our most challenging acquired brands. I helped to provide support in terms of operational initiatives (building dashboards and documentation). I also helped with strategic analyses on topics such as pricing, keep-kill of existing products, and the competitor landscape.

Deliveroo is a UK-headquartered food delivery unicorn. In the Singapore office, I worked within the cloud kitchen vertical (Deliveroo Editions). I helped our account managers to identify levers for our restaurant partners to improve their profitability. I also helped with BD by scoping out suitable restaurant partners as well as building pitch decks to tailor our service's value proposition to their unique contexts.

GLG connects consulting firms, corporates, and financial services firms with insights from industry experts. During my time there, I screened experts to determine their suitability for client projects. I also conducted research to build knowledge resources to provide our teams with a better understanding of our clients' context, so that we could more efficiently find the most suitable experts.