Sheena Ong Email & Phone Number

Singapore

Singapore

• Provide one to one support to private banker in Indo Market (Executive Director) with book size exceeding USD 1 billion in servicing a portfolio of private clients.
• Timely processing of transactions, monitoring of funds and follow up on payments.
• Assist in revenue development from clients.
• Develop strong customer relationships with both new and existing clients and build customer loyalty through consistent delivery of error-free and timely service to meet customer… Show more
• Develop strong customer relationships with both new and existing clients and build customer loyalty through consistent delivery of error-free and timely service to meet customer needs.
• Coordination with relevant business and support units to cross-sell trade, treasury and cash management products to deepen client relationship

Singapore

• Service the Citigold and Citigold Private Client customers in account opening, account maintenance and service transactions on our consumer products.
• Support and provide training for the Citigold and Citigold Private Client relationship managers in process, compliance and system consultation.
• Review reports on anti-money laundering activities and report risk and non-compliance matters.
• Perform regular self assessment on compliance and ensure complete customer… Show more
• Perform regular self assessment on compliance and ensure complete customer satisfaction of problem resolution.
• Develop strong customer relationships and build customer loyalty through consistent delivery of error-free and timely service to meet customer needs.

South West, Singapore

• Actively involved in understanding client’s financial needs and recommending suitable investment solutions
• Acquisition and development of customer relationships
• Develop strong customer relationships and build customer loyalty
• Provide advisory service through Investment and Insurance instruments
• Take full ownership of customers' problems and ensure complete customer satisfaction of problem resolution.

Singapore

• Responsible for safety and personal comfort of passengers travelling with airline
• Trained in emergency evacuation procedures, crew coordination activities, security procedures and first aid to handle medical emergencies.
• Customer care, effective planning and time management.
• Communicating daily with cabin crew section, flight crew and passengers.
• Maximizing every sales opportunity by promoting the highest standards of customer care and… Show more
• Maximizing every sales opportunity by promoting the highest standards of customer care and recognizing needs of passengers. Show less