Mike Groom
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Mike Groom Email & Phone Number

Can On-Hold Messaging Improve the “Customer Experience”? Yes, It Can! | On-Hold Messaging Specialist | Branding | Senior Living – Home Care/Home Health – Medical Practices – Propane Gas – Retail and more | Since 1994 at ON HOLD:32
Location: Raleigh, North Carolina, United States 4 work roles 3 schools
1 work email found @nextlink.net 7 phones found area 919, 203, and 610 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 7 phones

Work email m****@nextlink.net
Direct phone (919) ***-****
LinkedIn Profile matched
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Current company
Role
Can On-Hold Messaging Improve the “Customer Experience”? Yes, It Can! | On-Hold Messaging Specialist | Branding | Senior Living – Home Care/Home Health – Medical Practices – Propane Gas – Retail and more | Since 1994
Location
Raleigh, North Carolina, United States

Who is Mike Groom? Overview

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Quick answer

Mike Groom is listed as Can On-Hold Messaging Improve the “Customer Experience”? Yes, It Can! | On-Hold Messaging Specialist | Branding | Senior Living – Home Care/Home Health – Medical Practices – Propane Gas – Retail and more | Since 1994 at ON HOLD:32, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at nextlink.net, phone signal with area code 919, 203, 610, and a matched LinkedIn profile for Mike Groom.

Mike Groom previously worked as President at On Hold:32 and Sales at Voice-Tel. Mike Groom studied at Moravian University.

Company email context

Email format at ON HOLD:32

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{first_initial}{last}@nextlink.net
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AeroLeads found 1 current-domain work email signal for Mike Groom. Compare company email patterns before reaching out.

Profile bio

About Mike Groom

Intuitive, user-friendly and complete message & music on-hold solution designed to engage, educate and entertain your callers with professional, customized, informative marketing messages for businesses of any size in the U.S., Canada and Internationally: ✓ Reduces caller hang-ups and enhances 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 ✓ Improves 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 ✓ Builds 𝗕𝗿𝗮𝗻𝗱 𝗔𝘄𝗮𝗿𝗲𝗻𝗲𝘀𝘀 --𝗙𝗔𝗖𝗧𝟭: Nobody enjoys being on-hold. Waiting too long for help while having to listen to generic information and sleepy music can be a business killer.𝗙𝗔𝗖𝗧𝟮: 88% of callers prefer listening to a professional, informative on-hold message and 15%-20% of those callers make an additional purchase based on what they heard while on-hold. - MaxiMarketingWe work with Senior Marketing Executives across diverse industries to streamline the process of keeping on-hold messages fresh and up-to-date providing a better customer experience, increased brand awareness, and generates increased revenue and profits.𝗠𝗬 𝗕𝗔𝗖𝗞𝗚𝗥𝗢𝗨𝗡𝗗✪ More than 30 years of experience in telecom, VoIP, audio production, customer experience, branding and marketing✪ Won Eagles Club, the corporation's highest honor, for sales achievement in the United States✪ Increased revenues by average of 85% every year from start-up✪ Led aggressive market penetration for company from start-up operations☛ Do you want to find an easy and inexpensive way to market your business to a captive audience? Then let's talk!𝗪𝗛𝗔𝗧 𝗬𝗢𝗨 𝗚𝗘𝗧✓ Scriptwriting, editing and approval✓ Male & Female professional voice talents ✓ Licensed on-hold music✓ Recording specifically formatted for your VoIP or PBX phone system✓ Auto-attendant and after-hour greetings✓ Foreign Language Recordings✓ Unlimited message updates ✓ Our Ridiculous Money-Back Guarantee𝗪𝗛𝗔𝗧 𝗢𝗧𝗛𝗘𝗥𝗦 𝗦𝗔𝗬“The team at ON HOLD:32 knows the Senior Care industry and understands what callers need to hear when they’re placed on-hold. Their recordings enhance the image of each of our communities while also providing valuable information about Spring Arbor to every caller. They made it easy and very affordable to implement.” - Greg Fox, Director of Operations, HHHunt Senior Living✔️Does your company’s on-hold messaging need updating?✔️Do you want to take advantage of the most overlooked marketing tool you already own…your HOLD button?If you answered YES to either of the above questions, let's talk.✎ 𝗖𝗢𝗡𝗧𝗔𝗖𝗧 𝗜𝗡𝗙𝗢💻 https://www.onhold32.com✆ 919-847-5432✉mikeg@onhold32.com

Listed skills include Marketing, Telecommunications, Direct Sales, Sales, and 46 others.

Current workplace

Mike Groom's current company

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ON HOLD:32
On Hold:32
Can On-Hold Messaging Improve the “Customer Experience”? Yes, It Can! | On-Hold Messaging Specialist | Branding | Senior Living – Home Care/Home Health – Medical Practices – Propane Gas – Retail and more | Since 1994
AeroLeads page
4 roles · 43 years

Mike Groom work experience

A career timeline built from the work history available for this profile.

President

Current

Raleigh, NC, US

𝗢𝗡 𝗛𝗢𝗟𝗗:𝟯𝟮... 𝗦𝗶𝗻𝗰𝗲 𝟭𝟵𝟵𝟰Message & Music On-Hold Recordings — Auto-Attendant Greetings — After-Hour Greetings — Scent Marketing — Digital Signage — VOIP Integrated Service — Foreign Language On-hold messaging is a crucial customer experience and marketing tool that can positively impact a business and drive revenue. 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗼𝗳 𝗮𝗻 𝗲𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗼𝗻-𝗵𝗼𝗹𝗱.

May 1994 - Present

Sales

Voice-Tel
  • #1 producing sales representative three years in a row; ranked in the Top 5 sales representatives nationally for three years running out of 250+ representatives.
  • In addition to sales, initiated new sales representative training programs; rebuilt programs and successfully trained, motivated and assisted sales team in all large corporate account wins.
  • Developed multiple small and large, national business clients/accounts.
  • Successfully directed sales of fastest growing voice mail services to small and large businesses and individuals in the North Carolina area.
  • Coached sales people to handle major customers and others regarding their individualized needs, system performance enhancements, future needs, and other purchasing issues.
Aug 1992 - 1994

Owner

  • Large regional voice mail service.
  • Completely developed and won the Pirelli Tire national account; bested larger competitors by analyzing account needs and listening to Pirelli's very specific customer focused concerns and building effective contract.
1989 - 1992 ~3 yrs

Manager, National Call Center

Executone
  • Successfully hired, trained and coached 70+ customer support agents for the national call center as a National call center/business telephone system leader.
1983 - 1989 ~6 yrs
3 education records

Mike Groom education

Education record

Moravian University

Education record

The Woodstock Academy

Education record

Pomfret School
FAQ

Frequently asked questions about Mike Groom

Quick answers generated from the profile data available on this page.

What company does Mike Groom work for?

Mike Groom works for ON HOLD:32.

What is Mike Groom's role at ON HOLD:32?

Mike Groom is listed as Can On-Hold Messaging Improve the “Customer Experience”? Yes, It Can! | On-Hold Messaging Specialist | Branding | Senior Living – Home Care/Home Health – Medical Practices – Propane Gas – Retail and more | Since 1994 at ON HOLD:32.

What is Mike Groom's email address?

AeroLeads has found 1 work email signal at @nextlink.net for Mike Groom at ON HOLD:32.

What is Mike Groom's phone number?

AeroLeads has found 7 phone signal(s) with area code 919, 203, 610 for Mike Groom at ON HOLD:32.

Where is Mike Groom based?

Mike Groom is based in Raleigh, North Carolina, United States while working with ON HOLD:32.

What companies has Mike Groom worked for?

Mike Groom has worked for On Hold:32, Voice-Tel, Voicemail Of America Corporation, and Executone.

How can I contact Mike Groom?

You can use AeroLeads to view verified contact signals for Mike Groom at ON HOLD:32, including work email, phone, and LinkedIn data when available.

What schools did Mike Groom attend?

Mike Groom studied at Moravian University.

What skills is Mike Groom known for?

Mike Groom is listed with skills including Marketing, Telecommunications, Direct Sales, Sales, Solution Selling, Voip, Management, and Sales Management.

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