Galdino ‍ Email & Phone Number

South Jakarta, Jakarta, Indonesia

-Monitor the head office & branch using MikroTik, including router, firewall & VPN.-Conduct bandwidth tests at Head Office & Branch to ensure normal connectivity from the internet serviceprovider.-Manage documentation and maintain inventory of IT Assets (Laptop, Workstation, Printer, and Etc).-Install and configure Windows operating systems on all PCs and laptops, ensuring adherence to ISO standardsand organizational policies.-Develop and manage a monthly IT procurement list, detailing the hardware, software, and other technology needsfor both the head office and branch locations.-Prepare and deploy IT equipment (PCs, laptops, printers, etc.) for new employees, ensuring all necessary softwareand configurations are in place for a smooth onboarding process.-Provide timely technical support to resolve hardware and software issues on PCs and laptops.

Jakarta Selatan, Jakarta, Indonesia

-Troubleshooting and Maintenance: Provided troubleshooting and maintenance for over 500 PC clients (Head Office & Branches) and 150+ laptops (Head Office & Branches), addressing hardware, software, and network issues.-Request and Asset Management: Responded to and distributed requests for IT goods and assets; created reports on IT asset management.-Software and Hardware Installation: Installed software and hardware according to company standards for new joiners.-Network Connectivity: Ensured that all users were consistently connected to the internet and remained within the company network.Issue Resolution: Analyzed and resolved network, printer, and scanner issues promptly.-Active Directory Management: Managed Active Directory by adding, editing, and deleting users and computers.-Office 365 Management: Managed Office 365 by creating and updating emails and groups.-Office 365 Troubleshooting: Troubleshot issues with Office 365 applications including Excel, Word, PowerPoint, Teams, OneDrive, Outlook, and others.

Central Jakarta, Jakarta, Indonesia

Central Jakarta, Jakarta, Indonesia

Central Jakarta, Jakarta, Indonesia

-Ensure Connection Quality: Ensure that all connections are functioning properly.-Respond to Client Complaints: Address and resolve complaints from clients.-Perform Fiber Optic Cuts: Carry out fiber optic cut procedures as needed.-Diagnose and Provide Solutions: Diagnose issues and provide solutions to clients.-Offer Products and Services: Present and offer products or services to clients.-Create Daily Reports: Generate daily reports on activities and issues.-Crimp Cables: Perform cable crimping tasks.

North Jakarta, Jakarta, Indonesia

-Troubleshoot Software and Hardware: Diagnose and resolve issues with software and hardware.-Remove Unused Files: Delete unnecessary files from computers.-Scan and Print Documents: Perform scanning and printing of documents.-Set Up Projectors: Prepare projectors for court sessions and Zoom meetings.-Ensure Software is Up-to-Date: Verify that applications and software systems are running the latest versions.

Jakarta Fair Kemayoran