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Onika R. Email & Phone Number

Sr. Manager, IT Operations | Black Entrepreneur at Iterable
Location: Portland, Oregon, United States 13 work roles 1 school
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Current company
Iterable
Role
Sr. Manager, IT Operations | Black Entrepreneur
Location
Portland, Oregon, United States

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Onika R. is listed as Sr. Manager, IT Operations | Black Entrepreneur at Iterable, based in Portland, Oregon, United States. AeroLeads shows a matched LinkedIn profile for Onika R..

Onika R. previously worked as Sr. Manager, IT Operations at Iterable and Manager, IT Operations at Iterable. Onika R. holds Bachelor Of Science - Bs, Computer Science from New York University.

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Email format at Iterable

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Iterable

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Profile bio

About Onika R.

Strong, detailed oriented IT professional who has spent the last decade working in IT operational / system engineering roles and IT program/project management for IT and business operations. I have a strong T shaped background in IT but some of the things I am most passionate about are MDM, Customer Support, IAM (Identity Access Management), Vendor Management, System Administration, Enterprise Application Management and Management. I like working with my team and getting my hands dirty when needed which has allowed me to keep my knowledge around new tools fresh. I've held leadership roles over the last 5+ years solving, overseeing and leading operational, system and infrastructure IT engineers. I strive to lead with a people first mindset as I truly believe the health and well-being of the individuals on your team will ultimately allow everyone to achieve great results. I've curated strong teams by embodying a culture of trust, transparency, clear communication, kindness and alignment around common goals to ensure everyone feels passionate about the work we do.

Current workplace

Onika R.'s current company

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Iterable
Iterable
Sr. Manager, IT Operations | Black Entrepreneur
Website
growthmarketingconf.com
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13 roles

Onika R. work experience

A career timeline built from the work history available for this profile.

Sr. Manager, It Operations

Current
Iterable

San Francisco, California, US

Jun 2023 - Present

Manager, It Operations

Iterable

San Francisco, California, US

May 2022 - Jun 2023

Business Owner

Lua Coffeehouse
Aug 2020 - Jul 2023

Group Information Technology Manager

Airship

Portland, Oregon, US

Jul 2021 - May 2022

Senior It Project Manager - Engineer

Airship

Portland, Oregon, US

Jul 2020 - Jul 2021

It Engineer | It Project Manager

Airship

Portland, Oregon, US

- Responsible for planning and facilitating the Information Technology's Projects / Roadmap Agenda.- Manage and Conduct Onboarding for the North America Offices- System Administrator for all applications and services used within the organization - A/V Management with ZoomRooms and Zoom Admin Console - Design, Build and Manage IT related projects - JAMF.

Jan 2020 - Jul 2020

It Engineer Ii

Ezcater

Boston, MA, US

-Lead the Services Team and Training Modules for all new hires joining IT- Project Lead and Planner on all IT Projects associated with the service team-Managed Large IT Projects associated with onboarding, deployment of MDM Software (JAMF and Connectwise) -Project Management | Project Planning and Go Live Project experience. -Assisted with Project Planning.

Apr 2019 - Feb 2020

Founder Of Mosaic At Ezcater | Project Manager For Mosaic

Ezcater

Boston, MA, US

Mosaic is an inclusive group that I started at ezCater for POC, LGBTQAI+ and Allies to get together and learn from each other. It is a space for different people and communities to educate and feel safe. Mosaic has been a huge success at ezCater with almost 200 employees part of the community. We hold monthly meetings to discuss issues, celebrate cultures.

Apr 2018 - Feb 2020

Associate It Engineer

Ezcater

Boston, MA, US

- Onboarding and account provisioning for ~900 employees | computer builds, peripherals, application provisioning per role |- First point of contact for request submitted through our ticketing system Zendesk - Conference room set-ups (zoomrooms)- Minor network infrastructure build outs (firewalls - Switch stack and patching)

Apr 2018 - Apr 2019

It Support Specialist Ii

Group Nine Media

New York, New York, US

- Configure Virtual Local Area Network for Mac and PC users using JAMF/Casper Suite. - Provides support to users on day-to-day issues using JIRA ticketing system.- Responsible for providing direct hardware and software support for all company technology including all MAC and Windows equipment along with software.- Provide end-user desktop support to local.

Dec 2017 - Apr 2018

Genius

Apple

Cupertino, California, US

- Certified Mac Technician - Specialize in Mac OS, iOS Software and Mac | iOS hardware- Provide exceptional Customer Service skills - Leading technical resource at a retail level

Apr 2015 - Dec 2017

Family Room Specialist

Apple

Cupertino, California, US

- iOS software and hardware certified - Solving customer problems with their iOS devices and software related issues.- Teaching lessons to customers to inform them on how to use Apple's products as well as teaching different applications that some may want to specialize in.- Providing the ultimate customer experience for customers, restoring faith back to.

Jan 2014 - Apr 2015

Specialist

Apple

Cupertino, California, US

- Help customers acknowledge the different products Apple offers.- Teach multiple different workshops ( beginner - going further ) - Conducted in Apple Camp and Field Trip - Assisted with the Visual Team ( remodeling the tables and walls for our products )- Assisted with Inventory team

Mar 2012 - Jan 2014
Team & coworkers

Colleagues at Iterable

Other employees you can reach at growthmarketingconf.com. View company contacts →

RZ Roman Zabicki Roman Zabicki Colleague at Iterable Greater Chicago Area, United States, United States View → JC James Conlon James Conlon Colleague at Iterable San Ramon, California, United States, United States View → DT David Truong David Truong Colleague at Iterable San Francisco, California, United States, United States View → VK Vasu Kohli Vasu Kohli Colleague at Iterable Campbell, California, United States, United States View → AG Andrew Gibson Andrew Gibson Colleague at Iterable Portland, Oregon Metropolitan Area, United States, United States View → KD Kristina Debrito Kristina Debrito Colleague at Iterable New York, New York, United States, United States View → PM Patrick Madden Patrick Madden Colleague at Iterable Houston, Texas, United States, United States View → MH Molly Harbeck Molly Harbeck Colleague at Iterable Los Angeles Metropolitan Area, United States, United States View → AH Andrew Hagen Andrew Hagen Colleague at Iterable Denver, Colorado, United States, United States View → HC Hanna Cabanellas Hanna Cabanellas Colleague at Iterable Chicago, Illinois, United States, United States View →
1 education record

Onika R. education

  • New York University
    New York University
    Computer Science
FAQ

Frequently asked questions about Onika R.

Quick answers generated from the profile data available on this page.

What company does Onika R. work for?

Onika R. works for Iterable.

What is Onika R.'s role at Iterable?

Onika R. is listed as Sr. Manager, IT Operations | Black Entrepreneur at Iterable.

Where is Onika R. based?

Onika R. is based in Portland, Oregon, United States while working with Iterable.

What companies has Onika R. worked for?

Onika R. has worked for Iterable, Lua Coffeehouse, Airship, Ezcater, and Group Nine Media.

Who are Onika R.'s colleagues at Iterable?

Onika R.'s colleagues at Iterable include Roman Zabicki, James Conlon, David Truong, Vasu Kohli, and Andrew Gibson.

How can I contact Onika R.?

You can use AeroLeads to view verified contact signals for Onika R. at Iterable, including work email, phone, and LinkedIn data when available.

What schools did Onika R. attend?

Onika R. holds Bachelor Of Science - Bs, Computer Science from New York University.

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