Md.Onikur Rahman Email & Phone Number

Gazipur District, Dhaka, Bangladesh

• Communicating clients through a series of action either face to face or over the telephone to help set up systems or resolve issues.• Responding to breakdowns and make expert level investigation of customer issues,identifying their root cause and correcting when possible.• Troubleshooting system and network problems at clients end and diagnosing and solving faults related to wireless structure.• Monitoring and maintain Mikrotik router,proxy server,radio device,VPN setup and wireless structure

Dhanmondi 32,Dhaka

• Co-ordinates the team• Monitor all operations that affect quality• Ensure all legal standards are met• Communicate with external quality assurance engineers during on-site inspections• Review current standards and policies• Appraise customers’ requirement and make sure they are satisfied• Devise procedures to inspect and report quality issues• Report all malfunctions to production executives to ensure immediate action

Dhanmondi 32,Dhaka

• On time data collect & input into the system• Co-ordinates the team• Monitor all operations that affect quality• Ensure all legal standards are met• Communicate with external quality assurance engineers during on-site inspections

Education record

Science, 4.60

Science, 4.96