Onil Patel, Mba Email & Phone Number

Vaughan, ON, CA

Delivering on digital transformation initiatives to improve services, modernize infrastructure, and enable data-driven decision making.

Mississauga, Ontario, Canada

• Led high-profile projects including an enterprise customer relationship management (CRM) analysis and procurement for 311 services as well as the implementation of the IDEA Square One co-working space.
• Managed large, cross-functional teams to implement building analytics for 7 building automation systems (BAS), procure an enterprise digital asset management (DAM) system, evaluate internal communication and.
• Developing business cases, charters, requirements, user personas, service blueprints, RFPs, and close-out documents.
• Negotiated and managed vendor contracts
• Ensured regulatory compliance

Toronto, Canada Area

• Led the development and implementation of business processes, financial processes, and tools for tracking and reporting that serviced the needs of partner ministries, managers, and analysts.
• Redesigned processes, data model and monthly reports for enhanced usability and clarity, vastly reducing the number of reports and decreasing generation time by over 80%.
• Supported IT directors and managers with defining budgets and forecasting expenditures.
• Conducted interviews and research that identified opportunities to support continuous improvement of information management and financial processes.
• Presented and advocated on behalf of users and client ministries at various forums.

Toronto, Canada Area

• Managed teams providing strategic planning, finance, controllership, and procurement services to the organization and its five partner ministries.
• Developed and managed the division's annual budget, ensuring resources were allocated effectively to support operations and project portfolio delivery.
• Led projects to deliver a financial tracking system and employee handbook wiki.
• Established processes resulting in a year-end variance of 0.06% from the division’s $76M forecast.
• Ensured the organization adhered to policies, directives, guidelines and commitments.
• Provided coaching and mentoring to ensure team success

Toronto, Canada Area

• Performed a comprehensive service review of the organization’s risk management database and ensured conceptual integrity and client satisfaction.
• Analyzed project sustainment costs and worked with directors to define baseline performance measures for substantiating future funding increases.
• Worked with stakeholders to deliver budget and business planning materials.
• Developed project outline and requirements for a procurement management tool.
• Enhanced the tracking and reporting of IT submissions to Treasury Board and IT renewal/asset management.

• Supported planning, reporting, and governance of project phases and deliverables for the Child Protection Information Network (CPIN), a $124M project to modernize and transform child protection services for Ontario’s.
• Established and maintained project management standards, processes, and templates, ensuring consistency across all 13 subprojects.
• Supported executives in the development and implementation of the project in partnership with the Ministry business area, Children’s Aid Societies, and various vendors.
• Introduced processes for monitoring of project issues, risks, change requests, and cross-project interdependencies using integrated project schedules.
• Implemented a risk management methodology for measuring impacts, prioritizing mitigation strategies and escalating to senior management.
• Ensured the project adhered to the OPS Unified Project Management Framework and Methodology and PMBOK.

• Led the implementation and support of new IT-based services for the Project Management Office.
• Coordinated system implementation activities with vendors and internal service providers.
• Defined processes for delivering information to customers, coordinating and resolving incidents, and providing interfaces for change requests, license tracking, and service-level management.
• Designed automated workflows to reduce administrative work for both the PMO and project managers by re-using data to create business cases, charters, project plans, lessons learned etc.
• Guided and directed consultants in identifying and resolving system issues.

• Coordinated IT operations and support in a matrixed organization servicing the Project Management Office, Procurement Unit, Financial Management Unit, Controllership Unit, and their respective clients.Managed or.
• Supervised five consultants working as a cross-functional team that developed and implemented tools and reports, trained users, and provided Tier 2 and Tier 3 support.
• Responsible for the operational maintenance of all branch hosted applications, successfully delivering 99% uptime and 24-hour disaster recovery for all applications.
• Interviewed, evaluated and on-boarded high-performing fee for service (FFS) staff.
• Organized and encouraged participation in regular team-building activities.
• Produced UML architecture diagrams to illustrate components and relationships.

• Provided consulting services for a variety of custom applications—often integrated with Microsoft ERP systems—used for retail and F&B point-of-sale, inventory, events management, and email marketing.Designed and/or.
• Managed major, complex IT infrastructure, e-commerce, and business software implementations for 30+ clients including Cardinal Golf Club, Angus Glen, Muskoka Bay, and KaneffGolf.
• Regularly managed large-scale concurrent projects and multi-site implementations under tight timelines. All 50+ projects met their go-live dates while ensuring product quality and user buy-in.
• Liaised with clients and developers to replace or enhance end-to-end business processes.
• Introduced processes and tools for planning, analysis, development, testing, implementation, and support, resulting in improved productivity, fewer gaps, and greater insight into performance.
• Turned failing projects into success stories by quickly identifying issues and collaborating with stakeholders and developers to devise innovative resolutions.

Toronto, Canada Area

I regularly visited Canon's retail partners (like Best Buy, Staples, and Henry's) to educate consumers and staff on the features of Canon digital cameras and printers. The marketing manager liked my work, so I was singled out to host special events and trade shows. This was when 3 megapixels was cutting edge and film was on its way out; it was an exciting.

I took this short contract to help launch Sony's wireless LocationFree TV at a few retailers. I trained dealers and consumers on its setup and usage. It worked a lot like Slingbox. The product was a bit ahead of its time.

Mba, Marketing

I met a lot of brilliant people here and the program exposed me to some widely varying businesses and their challenges. My biggest.

Bsc, Computer Science, Economics

Had a one-year stint at UofT Engineering on scholarship before completing a double major in Computer Science and Economics.