Part-Time Consultant
CurrentManage Office 365 administration for onboarding and off-boarding insurance, trouble-free and secure work environment.Imaging laptops, ensuring consistent setup and configuration across the organization.Facilitate new user set-ups daily through account creation, permission assignment, and user training, ensuring seamless integration into the company’s systems.Microsoft Teams Voice, Microsoft Exchange, and Microsoft Azure active directory Administration ensure trouble-free user setup and experience. Providing helpdesk support, promptly addressing technical inquiries and resolving IT-related issues to minimize downtime.Providing comprehensive support to users utilizing SharePoint for document management, collaboration, and workflow automation, assuring a trouble-free work environment.Enhanced user account security by setting up Multi-Factor Authentication (MFA) and Hello for Windows, resulting in reduced unauthorized access incidents.