I am an accomplished, forward-thinking Retail Management Professional with an extensive portfolio of success driving retail operations, sales, customer service, distribution, and people management functions for multiple retail giants. I have extensive experience opening new store locations and building store teams from ground-up. With a career history of promotion into progressively larger-scoped managerial roles based on outstanding job performance, I have an excellent ability to hire talent, lead, train, mentor, and motivate high-performing teams. Additionally, I am technically proficient in: MS Word, Excel, PowerPoint, and Outlook, and I am trained in APICS Distribution Logistics. I am also a former Canadian Military Reservist, Corporal ranking. My areas of expertise include: Retail Operations | Seasonal Merchandising | New Store Openings | Customer Service Excellence | KPI Metrics Analysis | P&L Accountability | Budgeting | Report Writing | Presentations | Meeting Facilitation | Promotions | Health & Safety | Performance Management | Team Leadership | Mentoring & Training | Relationship Building | Department Goal Setting