Onkar Kaur Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

• Repairing hardware parts of mobile phones, troubleshooting software issues for customers.• Achieved internal sales challenge target and the highest number of promotional deals sold across GTA• Responsible for maintaining inventory for the best sellers and restocking accessories and parts from the vendors• Handling delicate situations to prevent unnecessary escalation and working towards good customer feedback.• Offering tailored solutions for product advice, resolving issues and inventory management to satisfy customer needs• Exceeded monthly quota for repairs and accessories sold • Daily department tasks performed for stocking, merchandise displays, pricing markdowns, and transaction processingRepairing hardware parts of mobile phones, troubleshooting software issues for customers.

Toronto, Canada Area

• Critically reviewed all Outbound merchandise to protect employer reputation by reducing error and complications• Consistently and effectively prioritized, organized duties and resources to meet deadlines• WMS maintenance to ensure 100% accountability for the items in stock• Documentation of discrepancies and violations maintained for accountability and further analysis• Retention of Data and Preparation of documents for use during the inquiries for concerning suspect products• Directing and Coordinating investigation of complaints concerning defective goods• Provided Technical and Statistical expertise to team members and training sessions for policies and procedure• Established and maintaining effective relationship with customers and vendors to increase loyalty• Assisted in creating POs and writing RMAs, to implement better quality control methods to reduce surplus• Sustained Operational efficiency and effectiveness through detailed forecasting and purchasing routines

Montreal, Canada Area

• Improving the Web order handling procedures to provide user-friendly booking and returns for customers• Processed the Web orders for shipment and Troubleshooting• Utilization of Win Prism for inventory and logistics handling • Improved WMS with application of six sigma tools to attain or reduce downtime by 96%• Experienced in maintaining SKUs and safety stock level for varied products • Using the Work breakdown structure to define scope and plan projects• Supervised and trained 20 employees on Point of Sale (POS) system and cash handling policies

Bhopal Area, India

• Exercised quality testing to enhance the efficiency of the working modes with In-house transformer testing• Evaluated data to record the running conditions of the transformers • Assisted testing of CT, PT, CVT, circuit breaker and switchgear for open and short circuit testing• Gained in-depth knowledge about construction and working of power transformer and distribution transformer• Recorded data and assisted in quality check of HV and LV transformer coils• Assisted in inspection and quality checks of overall transformer before dispatch

Master'S Degree, Quality System Engineering

Google 101, Junior It Analyst

Bachelor Of Engineering (B.E.), Electrical And Electronics Engineering

Activities and Societies: Been a part of NCC as a second captain, Intern college running champ, part of the NGO for helping the orphanage

Mathematics And Computer Science

Activities and Societies: Basket Ball, Core member for Annual Magazine