Sanjeev Sharma Email & Phone Number

Gurugram, Haryana, India

To Lead the Automation Journey in Organisation!Every Project carries a Measurable Objective either to Reduce COST or Increase REVENUE and PRODUCTIVITY. My responsibilities include defining and implementing strategy, security, application development, operations, enabling business, digital transformation and innovation. I report to the Chief Information & Innovation Officer and am entrusted with ensuring that IT acts as a business driver for enabling revenue generation and cost savings. My current focus areas are Defining & Implementing IT Strategy towards Digitisation Journey of organisation across value chain. Help build new business models to generate revenue and help organization grow. To build solutions such as Distributor Management Systems, Retail Applications, POS and Sales Force Automation to enable sales and revenue growth by focusing on secondary sales rather than primary sales. Complete automation of consumer finance strategy with Bajaj for faster approvals and settling  Implemented QR code on all products to track products from manufacturing till consumer and post sales service support. Created Consumer’s 360 degree profile, automating 60 captive retail outlets to provide Consumers Omni Channel experience  Built culture of innovation by focusing on trends such as Artificial Intelligence, Machine Learning etc.  Building process driven, cloud first, outcome based IFC compliant organization Built value chain automation & logistics efficiency by implementing product tracking, dashboards and predictive analysis.Significant highlights: Successful implementation of SFA & 3rd party resource automation to 3500 users. Dealer portal & applications for self-service to 9000 users. End-to-end lead management system across product line integrating with agency LMS as well. Gamification around sales to motivate and reward teams. Launched Influencers / Retailer Loyalty Programs with an effective reward management system.

Gurgaon, Haryana, India

Responsible for Digitisation, Automation & Innovation in Organisation.

Noida Area, India

Accountabilities: Driving usage of Sales & Service Automation projects to increase revenue & optimizing cost with below key projects, implemented in last two years such as.o Implementation of Dynamics-365 CRM Automation of entire 1500 Service Franchisee to meet TAT & faster claim settlement. Consumer Platform with 360-degree view of their operations. POS solution to capture PSI (Purchase-Sales-Inventory) of 1400 Galaxies. Best utilization of Big Data & Social Networking platform. IOT Integration with Consumer CRM. Consumer connect with eCom platform to increase sales. o Effective utilization of DMS data  Increase in Retail & Distribution Coverage. Sales team productivity enhancement. Distributor stock optimization. Faster Scheme settlement.o Sales Force Automation (SFA) utilization Local Conveyance Automation. Feedback / Ticket Management System. B2B Project management. Distributor / Dealer / Retailer / Electrician / Contractor / Builder Loyalty management.o IT Security, Governance & Compliance policy. To implement IT security policy in organization. Driving IT compliance to meet industry standards. User training for IT tools. Vendor Management for project’s In House & Outsourcing decisions, Establishing Ideation, CAB & TRB processes for IT team.o Sales & Service Training Management - SAKSHAM Implementation of Microsoft Saksham Platform. Sales Behavioral & Product training contents designing. Class Room, On the Job, Online training modules development. Service technician training program management.o Supporting GTM & SOP To support in Channel Partner & retailer loyalty program effectiveness. Successful implementation of Electrician & Influencer Loyalty Program. Implementation of Vistex for Primary & Secondary Sales scheme settlement. Primary & Secondary Scheme definition module for SOP. Sales & Service Team Incentive Automation. Branch Review Meet dashboards.

Noida Area, India

Accountabilities: IT to make as Enabler than Support function to all departments. Team expansion, development, training & motivation. Redesign & improvement of various IT systems such as.o DMS / ePOS / SFA implementation for Sales.o Partner & Electrician Loyalty Program roll out.o Redesigning Employee Portal / Mobile Application.o Implementing Vehicle Tracking System.o Redesigning Dealer Portal – A Single platform for their needs. o Big Data, Data Mining, CRM & Consumer Strategy expertise to company.o Managing SDLC – Software Development Lifecycle.o Improvement of ERP SD module & Existing Non-ERP Systems.o MDM – Master Data Management as a single source of truth for all systems.o Fine tuning of all Middle ware & Services to optimize system performance.o Vendor Management.Significant highlights: Developed & implemented a Salesforce automation (SFA) Project with Huge acceptance in 6 months. Implementation of Distribution Management System in 8 months in much unorganized sector. Development of Master Data Management system for ERP / Non ERP in 7 months. Developed an e/ m commerce platform in 3 months for FMEG consumers. Ongoing Redesigning of ERP functionalities to have Single Source of Data. Customer Loyalty Program Management with team of 350 FEs. Consumer Connect & SEP – BRD Phase.

Gurgaon

Samsung, an INR 50,000 Cr, Samsung Group is a multinational conglomerate corporation in the sectors of Consumer Electronic, IT and Telecom products. While it is the second largest mobile handset brand in India, it leads in the smart phone segment in India.Accountabilities: Responsible for all 3 wings of SIEL BI as HHP / CE & B2B. Interface between IT and Business stake holders. Making IT an effective and efficient tool for business users. Coordination with IT vendors for SIEL. Innovations across divisions to help in day to day operations. Guiding SDS – Samsung Data System team for IT developments. Automation of Sales, Service & Supply Chain systems. GSPM – Global Samsung Partner Management for organization. Establishing Regional & Branch level IT support system for organization. Coordination between Indian & Korean IT for Global Compliance Process.Significant highlights: Successfully implemented o Distribution & Retail Management Systemo Sales Force Automationo BI, Big Data & Market Communication System in6 Channels, 250 distributors, 10000 sub-Dealers and 5000 odd Retailers. Employed financial concepts associated with project management; prepared cost estimates, took corrective actions if needed; managed overall project budget. Motivated Team & Vendor Management.

Managing Distribution System Coordinating with IT & Business Stake Holders PAN India.

Gurgaon, India

Joined Hindustan Unilever Field Services as Regional Field Manager-North, a subsidiary of Hindustan Unilever.Accountabilities: Responsible for HUL U3 division sales and execution in North India with 11 Field managers, 12 Field training managers, 27 Team leaders & 1850 product consultants. Ensuring 100% implementation of Marketing and Sales planning in the region with Live reporting through robust PDA and mobile applications.Significant highlights: 100% PDA application implementation for almost 2000 users in the region. Controlling manpower attrition below 1%, Meeting sales targets defined for the region. Distribution chain management of 24 HUL distributors for their systems and processes. Live field order management, market share with market outstanding information to management. ROI control monitoring through various IT tools.

Accountabilities: Directing the business in Entire UP, Haryana and Uttaranchal with a team of 4 BDOs (Business Development Officers) and 36 Indirect Reportees.  Acting as the liaison manager of the company towards its distributors as well as its ear to the market in UP, Uttaranchal and Haryana.Significant highlights: Steered efforts for exceeding the market share of key brand groups as a result of which Deo and NFM are No. 2 and 3 Rank in overall market shares. Played a pivotal role in enhancing the overall presence of Nivea in the outlets with targeted Numeric & Weighted distribution in markets. Accredited for pitting in efforts for guiding the movement of 1 BDOs as ASM and 2 others PSR to BDO in 2008. Recognized as the Botree Champion for online invoicing of entire North Region.

Accountabilities: Overseeing the 12 stores in Faridabad, Gurgaon, Rohtak & Rewari with a team of 162 people in various verticals as Operations, Merchandising, HR, Commercial, DC, Project and Property, generating average T/o 1.5 cr. per month. Established retail operations benchmarks in retail industry with the help of aggressive team. Developed Retail Catchment Concept to increase customer flow to outlets.Significant highlights: Rewarded as Maintained Star Operations Manager in North Zone for 5 months consistently. Functioned as leader of BOTT (Build Operate Train & Transfer Team) for North Zone to facilitate other regions for new store opening. Awarded the ‘Best Store Award’ in country in Nov’07 and choosen 3 stores as Model Stores.

Accountabilities: Monitoring 2 Distributors, 16 Wholesalers and 200 Retail Outlets of West & Central Delhi. Guiding the sales efforts of Dabur India Limited (CHD) products in Delhi with independent team.Significant highlights: Bagged many appraisals from HO and zonal teams for distribution, visibility and promotional budget utilization. Holds the distinction of achieving the highest ever a sales volume of Rs. 30-35 lakhs per month with a growth of 55% over last year. Awarded with “Go for 40” core team to achieve 40% targeted growth over last year.

Accountabilities: Rendering high impact product and sales training to the sales team.Significant highlights: Steered efforts for launching Catch Brand of Flavored Drinks in Entire North India. Bagged the Best Sales Executive and Best Area Sales Executive Award. Functioned as the key driver in automated market analysis and reporting system.

Dca, Computer Application And System Administration

SAP - Sales and Distribution

Mba, Marketing & Finance

MBA in Marketing and Finance

B.Sc, Physics Chemistry Mathematics

Intermediate, Pcm Group

Intermediate

Master Of Business Administration - Mba, Marketing And Finance, A+