Õnne Tera Email and Phone Number
I thrive on turning challenges into opportunities, finding solutions to tough problems, and supporting others in achieving their highest potential through growth and development. With over a decade of experience in client relationships and intercultural communication and three years of specialized expertise in Legal Entity Identifier (LEI) processes, I am proud to lead as the Country Manager in Spain, where I recently had the exciting opportunity to launch our new subsidiary. My expertise spans various sectors: managing international client relations in healthcare, reviewing travel expenditure submissions at the Danish Ministry of Foreign Affairs, and focusing on LEI code management in finance and regulation.My passion for travel fuels my personal growth and enhances my ability to connect authentically across borders, building strong client relationships. I'm dedicated to using my experiences to drive impactful cross-border collaborations.This drive inspires me to create lasting impacts and promote a future where everyone can achieve success. By combining my diverse background with my commitment to fostering global connections, I aim to leave a legacy that inspires others and promotes purposeful living.
Leiadmin
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Partnerships ManagerLeiadmin Sep 2023 - Present -
Client ManagerLeiadmin Aug 2021 - Present- Cultivated and nurtured valuable client relationships.- Strategically assessed client needs and objectives.- Executed tailored solutions to achieve client success.- Achieved and exceeded client retention and growth targets.- Ensured client satisfaction and loyalty. -
Vice-Team LeaderLei Register Apr 2022 - Sep 2024 -
Customer Service Operations SpecialistLei Register Aug 2021 - Sep 2024- Orchestrating exceptional service delivery.- Leading and mentoring a high-performing team.- Implementing innovative customer service strategies.- Resolving complex customer inquiries and issues.- Ensuring client satisfaction and loyalty. -
Office ManagerLgfg Fashion House Sep 2020 - Dec 2020Tallinn, Harjumaa, Estonia- Daily office operations.- Administrative tasks and resources.- office policies.- Managed vendors and procurement.- Coordinated meetings- Maintained a professional office.- Handled communication.- Resolved operational challenges.- Implemented tech solutions for efficiency.- Coordinated travel arrangements and accommodations for office personnel, ensuring a seamless and cost-effective process. -
International Client ManagerDr Solomatina Acu Centrs Mar 2019 - Sep 2019Latvia- Rendering counsel to clients - Imparting erudition on diverse surgical procedures.- Tending to inquiries, appointments, and multilingual translations (EST/RUS/ENG).- Support for pre- and post-operative client needs.- Overseeing telephonic communication, electronic correspondence, and an array of nuanced micro-tasks.
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Virtual Finance SpecialistEmbassy Of Denmark In Estonia Nov 2017 - Aug 2019Estonia- Assessing travel expenses.- Meticulously generating invoices.- Organizing both annual and monthly meetings.- Compiling comprehensive reports.- Facilitating training sessions.- Providing strategic consultancy services.
Õnne Tera Education Details
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Social Sciences -
Entrepreneurship/Entrepreneurial Studies
Frequently Asked Questions about Õnne Tera
What company does Õnne Tera work for?
Õnne Tera works for Leiadmin
What is Õnne Tera's role at the current company?
Õnne Tera's current role is Imagine businesses needing their own passport - without it, they can’t trade internationally. I ensure they’re cleared to play..
What schools did Õnne Tera attend?
Õnne Tera attended Tallinn University, Estonian University Of Life Sciences.
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