Blessing O. Email & Phone Number

Lagos, La, Ng

Lagos, Lagos State, Nigeria

Ibadan, Oyo State, Nigeria

• Provided comprehensive support to office operations, optimizing systems for administrative efficiency.• Managed customer service strategies, improving satisfaction rates and aligning processes with company goals.• Coordinated cross-departmental tasks and ensured effective workflow between the branch and headquarters.• Developed and drafted critical reports, ensuring timely information delivery for executive decisions.• Organized and documented executive meetings, assisting in action plan follow-through.

Ikorodu, Lagos State, Nigeria

Lagos, Lagos State, Nigeria

1. Supporting GTC in the mission to spread awareness & champion equality for women in your region.2. Organising meet-up events in your region with the support from the GTC London HQ3. Encouraging women in your network and allies to attend GTC events through digital engagement (social media).4. Speaking about GTC and our initiatives at digital & live events.5. Giving feedback and input on our products and services.Engaging and sharing resources in your chapter communication channels (i.e. Slack, Whatsapp, LinkedIn Groups, etc.).6. Personally inviting women in your network to attend GTC events. 7.Giving feedback and input on our agenda and strategy.

China

As a Data Entry Clerk at Appen, I am responsible for accurately entering data into various databases and spreadsheets, ensuring data integrity and quality. My work involves:1. Data Input: Accurately entering data from various sources, including documents, surveys, and online forms.2. Data Verification: Reviewing and verifying data for errors or inconsistencies.3. Data Cleaning: Identifying and correcting data errors to ensure data accuracy.4. Data Formatting: Formatting data according to specific guidelines and standards.5. Data Quality Assurance: Implementing quality control measures to maintain data integrity.Key Skills and Responsibilities:1. Accuracy: Ensuring data is entered correctly and without errors.2. Attention to Detail: Paying close attention to details to avoid mistakes.3. Speed: Entering data efficiently and meeting deadlines.4. Consistency: Following guidelines and standards consistently.5. Data Entry Software: Proficiency in using various data entry tools and software.6. My work as a Data Entry Clerk at Appen contributes to the accuracy and quality of data used in various research and analysis projects.

Ondo State, Nigeria

Ondo State, Nigeria

1. Oversaw daily administrative functions to ensure efficient workflows, maintaining an organized and supportive environment aligned with the network's mission.2. Organized and coordinated church events, retreats, and conferences, managing logistics, scheduling, and volunteer coordination to facilitate impactful gatherings.3. Maintained accurate records of membership, finances, and activities, ensuring data integrity and compliance with organizational and religious guidelines.4. Led a team of administrative staff and volunteers, providing training and guidance on operational best practices, member relations, and event management.5. Acted as the primary contact for internal and external communications, fostering strong relationships with church members and supporting collaborative community outreach.6. Ensured adherence to religious and organizational policies, overseeing budget management and resource allocation for church operations and events.7. Streamlined Processes: Developed new administrative protocols that improved operational efficiency by 90% and supported seamless event execution.8. Increased Member Engagement: Implemented community outreach initiatives that enhanced member involvement and positively impacted event attendance.9. Enhanced Financial Management: Introduced budget-tracking methods that reduced operational costs by 55%, supporting resource optimization.

Ondo City

1. Managed customer inquiries and support through in-person interactions, email, and chat, maintaining a high satisfaction rate of 95%.2. Oversaw daily administrative functions, ensuring smooth and efficient office operations in a dynamic, physical workspace.3. Documented user feedback and collaborated with product teams to enhance service delivery and optimize operational processes.4. Developed and updated comprehensive help articles and self-service resources, increasing accessibility and efficiency for customers.5. Coordinated with cross-functional teams to streamline workflows and provided training to new staff on administrative procedures and customer service protocols.6. Collected, organized, and analyzed data to generate insightful reports that informed strategic decision-making and improved service quality.7. Planned and executed on-site events and meetings, ensuring all logistical aspects were handled efficiently and effectively.

Ondo City

1. Oversaw day-to-day administrative operations, ensuring a well-organized and efficient office environment that supported the institute’s mission and goals.2. Developed and implemented office policies and procedures, standardizing processes to improve team productivity and compliance with institutional standards.3. Coordinated scheduling for leadership meetings, workshops, and events, handling logistics to ensure smooth and successful operations.4. Managed budgets for office supplies, equipment, and resources, optimizing allocation to reduce costs without compromising quality.5. Oversaw data entry, record-keeping, and reporting processes, ensuring data accuracy and generating insights that informed strategic decisions.6. Acted as a liaison between internal teams and external partners, maintaining effective communication channels and fostering strong relationships.7. Successfully implemented new administrative protocols that reduced task completion time by 90% and improved team productivity.8. Identified and eliminated redundancies in resource usage, achieving annual cost savings of 45%.9. Spearheaded client support initiatives that increased satisfaction rates and led to positive feedback on service quality.

Diploma, Business Administration

This certification helps me demonstrate my foundational understanding of key business administration concepts. I have gained knowledge.

Specialization, Social Entrepreneurship

Activities and Societies: Team Member: Waste To Wealth Mentor for #Covid-Wise

Short Course, Social Impact Strategy: Tools For Entrepreneurs And Innovators., 92/100

Senior High School, Science

Junior High School