Qualitative Research And Design Analyst
CurrentConducted qualitative research studies to inform the design of products and services, including usability testing, in-depth interviews, and focus groups.Led 10+ design research projects, resulting in a 25% increase in user satisfaction and a 30% reduction in time spent on task completion.Analyzed data from research studies to identify user needs, pain points, and preferences, and develop recommendations for design improvements.Collaborated with cross-functional teams, including product managers, designers, and engineers, to integrate research findings into product development.Createded user personas and journey maps to guide the design process, resulting in a 20% increase in user engagement.Developed and implemented a user testing process that increased the efficiency of usability testing by 40%.