Responsible for organizing patients and family customer service experience as they progress through the surgical, operating room, day service program.

Worked in production department of large medical/recreational cannabis dispensary.

Insurance Sales and Marketing Company, that specialized in providing financial growth to companies, through sale of insurance and related products.

Part of management group, insuring success of Job Corp. initiative.Specifically charged with negotiating cost and delivery of goods and services for day to day facility functioning.A large part of time is spent assisting Maintenance Dept. with project completion, as it pertains to bringing in specialty trade vendors for repairs maintenance and reconstruction of 1947 era buildings and physical plant.And finally, all managers have direct responsibility for success of various Vocation Teams, and work directly with the students.

Involved in day to day operations of servicing and retaining comcast digital media customers, residential and business class.

• Directly reporting to Senior Director, to assist all Department Heads, including College Operations/ Construction, Audio Visual, Public Programs, Special Events, Curatorial, Conservation, IT.• Responsible for repairs and maintenance to all systems of historic building(s) and college space, to include HVAC-R, Steam Heat System, Plumbing, Electric, IT, A/V and all related systems and machines.• Completed flood control directive that had been languishing for three years.• On call in order to provide coverage for Senior Director, while operating on personal, unsupervised schedule. • Involved with climate control automation provider SIEMANS, troubleshooting new building automation and climate control systems during 17 million dollar renovation.

Responsibilities spanned maintenance engineering, guest services .Responsible for processing invoices for a 164-room Four Star Hotel; managed all food and beverage orders and receiving.Balanced competing priorities across all departments in the hotel; worked closely with Head of Catering, the Executive Chef, the Food and Beverage Director, and the Sales/Marketing Department.Assisted in reorganization of multiple wine and liquor storage areas, increasing income margin while reducing waste.

Promoted from Bakery Retail to Grocery to Night Receiver, which led to managerial positions as principal Receiver and Physical Plant Manager.As Full Time Receiver: Supervised all product receiving, coordinated delivering trucks, oversaw off-load of product, managed loading dock and its repair; controlled all invoices and insured proper billing and credits, and formally evaluated receiving practices.As Physical Plant Manager: Responsible for all maintenance and repair issues of 35,000 ft grocery store, including HVAC, EVAC, Electrical, Plumbing and Refrigeration systems.Controlled cost of vendor services, negotiated final charges and billing terms.Developed region-wide lighting program, resulting in a 57% reduction over prior year lighting purchase costs. Managed five full time employees, including preparing written performance evaluations, conducting counseling sessions, preparing progressive discipline plan, and if required termination interviews.Experience (con't) Public Sector/Non-profit

Worked as a mechanic as well as service writer and parts manager.

Program Development and Management, CounselingWorked in a variety of state, government, and privately funded positions. The focus of most positions was to provide addiction evaluation and counseling to adults (both VETS and Civilians), women with children, and the chronically mentally ill.; Worked directly with Parole and Probation Department, to insure client compliance with court orders.

Responsible for start-up operations of 100 bed assisted living facility.Managed all aspects of operations including client billing, employee compensation packages, payroll and vendor services.

Part of first grant-funded mobile treatment team in Baltimore City that allowed for in home chemical dependency evaluations and referrals to treatment.Provided addictions evaluation and referral services to women with at risk children, involved in social service agencies.Assisted in providing statistical and clinical data to program directors.

Developed and ran drug treatment referral and assessment program for the Child Protective Services (CPS) Department and Custody/Adoption Services, of Anne Arundle County Social Services.Negotiated and bought urine screening services from vendor. Managed costs, billing and credits.Conducted ongoing in-service employee training programs.

Provided direct counseling to an average of 40 clients at a time (rolling case load), for state agency.Co-facilitator of dual diagnosis group.Took group counseling to locked ward

Helped chronically mentally ill adults develop ADL (activities of daily living) skills, in residential setting.