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Onu Dickson Paul Email & Phone Number
Customer Service Representative
at
Callnovo Contact Center®
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Representative
Location
Abuja, Federal Capital Territory, Nigeria
Who is Onu Dickson Paul? Overview
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Quick answer
Onu Dickson Paul is listed as Customer Service Representative at Callnovo Contact Center®, based in Abuja, Federal Capital Territory, Nigeria. AeroLeads shows a matched LinkedIn profile for Onu Dickson Paul.
Onu Dickson Paul previously worked as Administrative Assistant at Gray Rush Energy Ltd and Customer Service Representative at Gray Rush Energy Ltd. Onu Dickson Paul holds Bachelor'S Degree, Economics from Imo State University.
Company email context
Email format at Callnovo Contact Center®
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Callnovo Contact Center®
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Profile bio
About Onu Dickson Paul
Dedicated with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction.Additionally, I have exceptional communication skills, adept at multitasking, and am committed to maintaining a positive customer experience. I am a team member who is committed to achieving KPIs and maintaining a positive working environment.
Current workplace
Onu Dickson Paul's current company
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5 roles
Onu Dickson Paul work experience
A career timeline built from the work history available for this profile.
Customer Service Representative
Current- Responding to customer inquiries via email, messages and chat
- Resolving customer issues related to orders, payments, shipping, and returns.
- Providing product information and suggestions to customers.
- Handling customer complaints in a professional and empathetic manner.
- Escalating complex issues to higher authorities if necessary.
- Tracking and updating customer order status and providing timely updates.
Apr 2023 - Present
Administrative Assistant
Gray Rush Energy Ltd
- Answer and direct phone calls, emails, and other correspondence
- Schedule and coordinate meetings and appointments
- Perform clerical duties such as filing, scanning, and organizing documents
- Handle incoming and outgoing mail and packages
- Maintain office supplies and inventory
- Create and update spreadsheets, databases, and reports
Dec 2020 - Jul 2022
Customer Service Representative
Gray Rush Energy Ltd
- Resolve customer complaints through phone, email, or chat support
- Process orders, returns, and exchanges
- Maintain accurate records of customer interactions and transactions
- Provide product and service information to customers
- Collaborate with other teams to ensure customer satisfaction
- Identify and escalate priority issues to appropriate personnel
Nov 2016 - Dec 2020
Customer Service Representative
Jose Merchants & Contractors Ltd
- Providing information about products, services, and promotions
- Assisting customers with order placement, tracking, and shipping
- Troubleshooting technical issues with the website or app
- Resolving customer complaints and issues
- Escalating complex issues to a senior representative or manager when necessary
- Keeping accurate records of customer interactions and transactions
Dec 2013 - Nov 2016
3 education records
Onu Dickson Paul education
Bachelor'S Degree, Economics
Professional Certificate, It Support
Professional Certificate, Ibm Cybersecurity Analyst
FAQ
Frequently asked questions about Onu Dickson Paul
Quick answers generated from the profile data available on this page.
What company does Onu Dickson Paul work for?
Onu Dickson Paul works for Callnovo Contact Center®.
What is Onu Dickson Paul's role at Callnovo Contact Center®?
Onu Dickson Paul is listed as Customer Service Representative at Callnovo Contact Center®.
Where is Onu Dickson Paul based?
Onu Dickson Paul is based in Abuja, Federal Capital Territory, Nigeria while working with Callnovo Contact Center®.
What companies has Onu Dickson Paul worked for?
Onu Dickson Paul has worked for Callnovo Contact Center®, Gray Rush Energy Ltd, and Jose Merchants & Contractors Ltd.
How can I contact Onu Dickson Paul?
You can use AeroLeads to view verified contact signals for Onu Dickson Paul at Callnovo Contact Center®, including work email, phone, and LinkedIn data when available.
What schools did Onu Dickson Paul attend?
Onu Dickson Paul holds Bachelor'S Degree, Economics from Imo State University.
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