Crm System Support Supervisor
Current• Establish a system for the analysis of the effectiveness of all CRM programs. • Maintain customer database to align with targeted marketing activities • Develop and implement CRM programs to support company business • Accumulate and analyze customer touch points with the organization, and market research to maximize commercial opportunitie • Provide information for making decision on the CRM platform structure to ensure effective work and capture all required information at… Show more • Establish a system for the analysis of the effectiveness of all CRM programs. • Maintain customer database to align with targeted marketing activities • Develop and implement CRM programs to support company business • Accumulate and analyze customer touch points with the organization, and market research to maximize commercial opportunitie • Provide information for making decision on the CRM platform structure to ensure effective work and capture all required information at key points in the customer life cycle • Track Consumer behavior. Develop report and presentation to related parties and and apply information data to maximize customer lifetime value strategies to ensure maximum profitability • Manage, control and maximize CRM budget. • Design and manage Microsoft CRM system programs according to user needs.• Develop CRM system program to match with company policy. Show less