Ondrej Vlach

Ondrej Vlach Email and Phone Number

Customer and Network quality manager @ Emil Frey Group CZ
Central Bohemian Region, Czechia
Ondrej Vlach's Location
Praha - západ, Central Bohemia, Czechia, Czech Republic
Ondrej Vlach's Contact Details

Ondrej Vlach work email

Ondrej Vlach personal email

About Ondrej Vlach

Self driven and self reliant person with high organization skills and stress resistivity, reliable and active in problem-solving.

Ondrej Vlach's Current Company Details
Emil Frey Group CZ

Emil Frey Group Cz

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Customer and Network quality manager
Central Bohemian Region, Czechia
Website:
emilfrey.cz
Employees:
51
Ondrej Vlach Work Experience Details
  • Emil Frey Group Cz
    Customer And Network Quality Manager
    Emil Frey Group Cz
    Central Bohemian Region, Czechia
  • Emil Frey Group Cz
    Customer & Network Quality Manager
    Emil Frey Group Cz Sep 2022 - Mar 2023
    Assuring the highest standards and overall quality is being maintained by dealers of the imported brands - Abarth/Alfa Romeo/Citroën/DS Automobiles/Fiat/Fiat Professional/Jeep/Opel/Peugeot import by NPS measuring and reporting to the manufacturer / Stellantis group.Supervising the customer care processes and setting proper procedures to maintain also highest customer care standards for the same brands.
  • Emil Frey Group Cz
    Customer Service Executive For Brands: Peugeot, Citroën, Ds, Opel
    Emil Frey Group Cz Nov 2018 - Oct 2022
    Fully responsible for processing of all customer feedbacks, claims and requests with a responsibility on maintaining highest customer service level possible for brands Peugeot, Citroën, Opel as well as premium brand DS Automobiles.
  • Medtronic
    Customer Service Representative
    Medtronic Jun 2016 - Nov 2018
    Prague, The Capital, Czech Republic
    Direct contact person for customers in assigned business sectors responsible for purchase orders, products delivery and tender documents.
  • Csa Handling, S.R.O.
    Elite Contact Center Agent
    Csa Handling, S.R.O. Mar 2013 - Jun 2016
    Working in reservation system Amadeus Altea GDS and WorldTracer, providing full spectrum of informations and services for customers of Czech Airlines and Airport Prague.
  • D&Comm
    Sales Manager
    D&Comm Sep 2011 - Mar 2013
    Selling products of TomTom Business Solutions. That means professional navigations for truck drivers and fleet management system "Webfleet" dedicated to fleet managers and company owners to be able to track&trace their vehicles, check the trip profiles, fuel consumption, driving style, to send the texts and commands directly to drivers navi etc.
  • Adecco
    Retail Account Specialist
    Adecco Sep 2010 - Aug 2011
    Allocating potential customers from SOHO and SME and offering them services of personnel Agency.
  • Palace Cinemas
    Floor Supervisor -> Floor Manager
    Palace Cinemas Apr 2008 - Sep 2010
    Since April 2008 till March 2009 Floor Supervisor, then promoted to Floor Manager. Responsibilities almost the same, difference only in days when Floor Manager was present - that time he was a fully responsible for the Operation. Floor Manager = Second highest grade in company, fully responsible for Concession department, goods (purchase, expirations), stocktaking on weekly basis, working rotas, leading a group of 4-10 employees.

Ondrej Vlach Skills

Account Management Negotiation Marketing Strategy Sales Management B2b New Business Development Customer Service Microsoft Office Digital Marketing Recruitment Advertising Direct Sales Team Leadership Key Account Management Solution Selling Recruiting Management Human Resources Team Management Marketing Management

Ondrej Vlach Education Details

  • Všem
    Všem
    Economics, Pr, Advertisement

Frequently Asked Questions about Ondrej Vlach

What company does Ondrej Vlach work for?

Ondrej Vlach works for Emil Frey Group Cz

What is Ondrej Vlach's role at the current company?

Ondrej Vlach's current role is Customer and Network quality manager.

What is Ondrej Vlach's email address?

Ondrej Vlach's email address is pc****@****ail.com

What schools did Ondrej Vlach attend?

Ondrej Vlach attended Všem.

What are some of Ondrej Vlach's interests?

Ondrej Vlach has interest in Social Services.

What skills is Ondrej Vlach known for?

Ondrej Vlach has skills like Account Management, Negotiation, Marketing Strategy, Sales Management, B2b, New Business Development, Customer Service, Microsoft Office, Digital Marketing, Recruitment Advertising, Direct Sales, Team Leadership.

Who are Ondrej Vlach's colleagues?

Ondrej Vlach's colleagues are Hana Slonkova, Vlastimil Samek, Karel Ledvinka, Daniel Lyach, Vojtěch Neuberg, Ing. Marek Souček, Ondřej Husák.

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