Update internal databases with new hire information.Manage phone calls and correspondence (e-mail, letters, packages etc.)Schedule job interviews and contact candidates as needed.Follow up on all clients to get feedback upon booking completion via phone call.Respond to customer queries and requests on and escalate to my supervisor.Managed company organizational structure, responsibilities, and staffing levels, creating strong hierarchy channels.

Reconciled cash drawer and ATMs, handling bulk cash per day,with 0 mistakes in 2 yearsEnsured customer satisfaction with patience and a positiveattitudeEncouraged customers to be proactive with their banking,connecting them with account managers and loan officersOrganized 210+ customer transaction receipts to ensurefulfillmentPromoted to head cashier by demonstrating accountability,collaboration, and customer-focused serviceSupervised and conducted teller transactions while completingcomplex banking transactions for high volume bankingoperations daily.Recommended bank products that met the customers' needs toincrease sales by 12% in one quarterTrained new personnel regarding company operations, policiesand services.Compiled and verified accuracy and sorting information toprepare source data for computer entry

Created forms and reports for prospective vendors to reduce thevendor vetting and on-boarding process by 55%Maintain a high degree of confidentiality and discretion in regardto all matters and documents also filling of documents.Manage contacts and calendar, scheduling appointments andmeetings.Arrange travel and accommodations as needed for the MD Riskand Compliance.Built relationships with customers and exceeded sales targets in3 out of 4 quartersManaged the MD calendar, voicemail, and correspondence.