Warmly welcome and greet all visitors, creating a positive and inviting first impression for our organization.Provide exceptional customer service to clients, ensuring their needs are met and concerns are addressed promptly and courteously. Handle confidential information and maintain utmost discretion in dealing with sensitive matters. Utilize my passion for Branding and Communication to contribute creatively to the organization's online presence:Scriptwriting and Direction: Conceptualize and develop captivating scripts for videos and other content to be shared on our social media platforms.Video Production: Direct and coordinate video shoots, ensuring that the content aligns with our brand identity and messaging.Brand Awareness Content: Develop engaging and compelling content that enhances brand visibility and resonates with our target audience.Social Media Strategy: Formulate data-driven social media strategies to elevate the organization's online reach, engagement, and impact.Drive Results: Continuously analyze performance metrics, making data-backed adjustments to optimize the effectiveness of social media campaigns.I take immense pride in being the first face our guests see and strive to leave a lasting positive impression on each individual who walks through our doors. Moreover, my passion for Branding and Communication extends beyond my primary role, as I actively contribute to elevating our organization's presence in the digital landscape

In this role I create text, videos and graphics content for the page. Also I manage day to day activities across all social media platforms, analyze, monitor and track social media metrics.Also, I manage and facilitate social media communities, track and engage on posts.I also create Social media plans, calendar and strategies for brands and even small business owners. This strategies helps these brands grow in diverse means and also increases their visibility.On these role i put my digital marketing skill to play, by registering the brands I work for on 'google my business' and other business directories.Consistently I wrote blogs on trending topics within the niche of these brands

I handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionEffectively kept records of customer interactions, process customer accounts and file documents and gave feedback to the executive in charge.Effectively used CRM tools ( Hubspot, Bingin) to manoeuvre customer complaints and kept track of their recordsFinal boarding of clients, provides clients with back up documents that comes with each purchase or investment

Registered and followed up business on business directories such as " Google my business, finlib etc Wrote Blog post regarding industry( Real Estates)Track, Analyse and record the website and also compare with competitors marketing Managed the companies social media and grew the community of people.Identified strategies, techniques, to increase number of visitors on website and obtain high ranking placements.Managed the E-mail Marketing for the brand.Researched keywords for SEODesign texts, videos and graphics for day to day schedule of social media