· Exceeded sales targets set by the bank for specific products or services.· Identified and approached potential customers to promote Fidelity Bank’s financial products such as savings accounts, loans, and credit cards.· Addressed customer inquiries and resolving any issues related to bank products or services.· Understood the various products offered by the bank and explained the benefits and features to customers.· Built and nurtured long-term relationships with clients to encourage loyalty and future business.· Ensured all sales-related paperwork and documentation are completed accurately and in compliance with the bank’s regulatory requirements

· Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.· Verified accuracy of business records by consistently updating customer information.· Actively reached out to potential clients, explaining the value of the products, and persuading them to make a purchase, either in person or through various communication channels.· Built and maintained strong relationships with clients by providing personalized recommendations, following up on their product satisfaction, and addressing any concerns or questions.· Delivered clerical support by efficiently handling wide range of routine and special requirements.· Performed wide-ranging administrative, financial and service-related functions including door-step deliveries and spa duties.