Onyinye Onyemenam Email & Phone Number

Toronto, Ontario, Canada

. Streamlined capital allocation for affordable and community housing projects by creating wire tracker sheets from CRM Database data and ensuring lien-free titles in the legal search database for weekly disbursement of funds by the National Co-investment program.● Boosted workflow efficiency by syncing the CRM Database with the Subledger system, fixing ERP integration issues, updating suspense cues, and promptly addressing team and client requests.● Effectively communicated with clients to obtain building completion documents on fully funded accounts and provide financial information through interest rate letters, enhancing cross-team collaboration

Ottawa, Ontario, Canada

● Managed the front desk of Carleton University residence halls housing 900+ students by directly interacting with residents and guests, answering phones, and responding to inquiries.● Assisted with administrative support, including, the check-in and check-out process for residents, issuing keys, ensuring proper documentation, scheduling appointments for students with residence staff, and organizing mail.● Responded to emergencies, including fire alarms, medical emergencies, and lockouts, following established protocols and communicating effectively with emergency personnel.● Collaborated with fellow desk attendants to create a welcoming and inclusive residence community while implementing new policies and procedures to improve resident safety and satisfaction.● Applied knowledge received from training in crisis management, conflict resolution, and customer service, and applying this knowledge to effectively handle a variety of situations.

Montreal, Quebec, Canada

Utilized Excel and Financial software to organize and analyze financial data, identify key trends, and prepare comprehensive financial reports to inform decision making processes and evaluation of the company’s financial performance.● Collaborated with cross-functional teams in process reviews, identifying bottle neks and proposing solutions to enhance efficiency and reduce costs resulting in successfully streamlined financial processes, reduced turnaround time, and increased productivity.● Conducted comprehensive financial research on potential investment opportunities and prepared investment memos highlighting key findings and recommendations that contributed to informed investment decisions and minimized financial risks .

Ottawa, Ontario, Canada

● Provided customers with a personalized and stress-free shopping experience using product knowledge and vital customer style needs.● Meticulously handling POS system transactions, including credit, cash, exchanges, returns, and refunds, to ensure seamless and accurate cash flow.● Participated in team meetings and training sessions to stay-up to date with the latest products and sales techniques resulting in meeting and exceeding sales targets by 40%.