With over eight years of experience in the hospitality industry, I am currently seeking Reservations Supervisor role. I recently concluded my position as Reservations Team Leader at Rixos Premium Dubai JBR, where I worked for two years. I hold a Bachelor of Arts in English from Dagon University and have a strong passion for learning new languages and cultures.In my role at Rixos, I managed bookings, inquiries, and cancellations for guests and travel agents, utilizing Opera Cloud, a leading hotel management software. I focused on delivering exceptional service to ensure a memorable experience for all guests.Throughout my career, I have developed strong skills in customer service, teamwork, communication, and problem-solving. Previously, I served as a Cluster Reservations Supervisor at Novotel Yangon Max and MGallery Nay Pyi Taw by Sofitel, overseeing the reservations team for two hotels in Myanmar. I also honed my expertise in reservations and operations management at Sofitel Abu Dhabi Corniche.