● Offered both knowledge and insight on family law to clients such as well as an administration position of filing, sorting and organisation standards to a high quality● Upheld exceptional levels of customer service and courtesy standards for each individual client● Ensured all client registers and payment methods were completed within agreed timelines and to a high standard● Took a range of telephone and written enquiries from customers and resolving issues satisfactorily ● Actively managing personal workload, targets and contributing to achievement to team objectives with the firm

● Responsible for representing high-end brands (including L’Oréal, Clinique, Gilette & Mars) during celebration occasions, trade displays, exhibitions, and other promotional events ● Led and acted as a spokesperson for respective organizations ranging from Mac and Estee Lauder to Bobbi Brown● Networked and gained the trust of potential customers and partners generating a sale activity increase of 10%.

● Attended to over 100 customers per day with 100% accuracy by guaranteeing exceptional customer interaction● Supported the store team, whilst independently meeting weekly and monthly sales targets ● Demonstrated good product knowledge to customers on key promotions and offers