Oluwadamilola Olisa Email & Phone Number

Vaughan, ON, CA

Toronto, Canada Area

• Gather data, analyze, and optimize production routers (Production run rate and number of employees, etc.), and provide results to the plants and corporate management team
• Apply A3, Gantt charts, and PDCA techniques to manage short-term & long-term projects, and report project progress status to the Corporate Sr. Project Engineer
• Manage New product programs (NPP), collaborate with the assigned Project personnel, and provide weekly project progress reports to the plants and corporate management team
• Manage ECR and ECN (Engineering Change Request & Notification) programs, and provide weekly project progress updates to the plants and corporate management team
• Process Custom customer orders by creating BOMs, Routers, and Product technical Specifications/instructions document
• Work closely with management to develop BOM, router and specifications, and design 3D CAD pallet configuration for unique orders

Toronto, Canada Area

 Handle customer technical support questions regarding products in a professional and friendlymanner at all times Provide customers with service repair authorizations for defective products Sell optional services and warranties to customers Keep up to date with industry developments, applicable operating systems, common and relatedsoftware and.

Windsor, Ontario

• Answered phones and responded to customer requests
• Provided customer with product and service information
• Identified, researched and resolved technical customer issues as trained
• Diagnose, troubleshoot and resolve basic to advanced technical concerns
• Documented customer notes, reports and logs
• Met client contractual goals and metric with regards to providing the customer excellent service

Windsor

• Worked with TRQSS production team members and academic supervisors to successfully reach set targets using Lean manufacturing and Six Sigma tools
• Proposed project plan reduces setup, picking and delivery cycle time from 35 minutes to 25 minutes or less, saving TRQSS Inc. $100,000 to $120,000 a year
• Collaborated with 5 classmates in optimizing TRQSS warehouse picking and delivery system
• Delegated and organized project tasks and scheduled meetings using Microsoft Project
• Worked with warehouse data files to create a visual heat map to optimize warehouse component location using Microsoft Excel (VBA, PIVOT TABLES, VLOOKUP functions)
• Utilized Value Stream Mapping, JIT, Fish Bone Diagram, Process Flow Diagram, Arena, CATIA, FlexSim, QFD and Cost-Benefit Analysis concepts

Ontario, Canada

• Performed assembly operation of Aluminium HVAC Registers, Grilles and Lovers using jigs, power tools, power saws and various press machines
• Received order forms, interpreted 2D-model drawings, blueprints and composed templates with the aim of building product using Vernier caliper and measurement tape
• Performed all duties safely by complying with various safety practices and quality policy

Bachelor Of Applied Science (B.A.Sc.), Honours Industrial Engineering With A Minor In Business Administration Option

Activities and Societies: University of Windsor engineering student society..

Certificate, Lean Six Sigma Black Belt Online

Ontario High School Diploma

Activities and Societies: Husky soccer team.

Senior Secondary Certificate Of Education