Oona Harrington, Gphr Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Did you know that individuals in the U.S., on average, spend 1/3 of their lives working? Given this, I have decided to pause and think about how I want to add value to this world through my professional work. Over two decades, I have defined and refined my values, purpose, and boundaries, and want to ensure my next step is aligned. If you are interested in chatting with a people-centered, strategic, and purpose-driven professional, let's connect!

Johnston, Rhode Island, Us

Led Talent Operations team that partners with the talent CoEs to execute talent management and talent acquisition priorities• Partnered with internal partners, such as Talent Centers of Excellence leaders, HR Product team, and Privacy and Employment Legal teams and Information Security to ensure compliance and appropriate use of technology and data• Managed TA systems and plan for optimization, integrations, process documentation, and end-user training aligned to organizational goals; created 2024 TA technology roadmap; lead team to implement recruiting modules to complement core applicant tracking system• Led, coached, and developed team supporting Talent Development and Talent Acquisition Centers of Excellence and global HR Business Partners; stabilized team during organizational transition; achieved 100% satisfaction through team pulse survey on leadership and development support• Directed USCIS I-9 Employment Eligibility Re-verification following the updates to remote and alternate verification options to meet 100% compliance• Volunteered and selected to participate in newly formed HR DEI Council and Employee Recognition team, allowing different avenues to progress the organization’s focus on its people

Boston, Ma, Us

Leadership role in the LEAAP (Leading & Empowering Asian & Ally Professionals) Employee Resource Group (ERG) focused on development programming to support career advancement of the community and to promote diversity, equity, and inclusion in the organization• Co-led the alignment of development initiatives across regional teams and coordinate programs at national level• Worked with regional co-chairs and regional development directors to set vision and goals for development program• Served as project leader across all regions for national development events

Boston, Ma, Us

Supported strategic recruiting and global talent practices and services by leading projects to enable technology, programs, and experiences.• Led problem-solving and project planning to improve the leave and payment process to improve efficiencies and reduce errors• Supported discovery, scoping, and roadmap creation to strengthen candidate accommodation practices• Led projects to implement assessments to support software engineering and high volume recruiting strategies• Project managed talent acquisition survey redesign for candidates and hiring managers• Facilitated exploration of AI solutions to support effective and efficient recruiting practices• Completed cross-functional engagement to assess end-to-end background check process and overall management with goals to close an average 19% gap to time to complete target, decrease internal demand by 50%, and increase recruiter trust in the process to 100%; oversaw transition of full program to another department, resulting in a decrease of TA Operations resource demand by $98k annually • Supported work to eliminate, transfer, or automate administrative tasks currently performed by recruiting team to an estimated $141k in savings annually• Facilitated creation of internal microsite to educate employees on Campus and D&I recruitment strategies• Collaborated with Enterprise Brand, Talent Acquisition leadership, and Employment Legal to modernize job postings for select high-volume roles to increase applicant pool and improve talent brand• Project managed cross-departmental project to transition Talent Acquisition intranet pages to new platform• Completed short-term assignment with Global Talent Practices' Strategy & Planning Director and created a prioritization process and scorecard to assess discretionary work

Boston, Ma, Us

• Co-led a nation-wide event for Liberty Mutual's employee resource group, Leading & Empowering Asian & Ally Professionals (LEAAP)• Planned and facilitated an event for Asian American and Pacific Islander (AAPI) employees and allies where small groups will exchange and listen to each other's stories and the impact their experiences have in the workplace• Led reflection and discuss how to extend the dialogue into teams and departments to bring awareness and support of AAPI experiences

Boston, Ma, Us

Temporary assignment• Coached and managed team of Recruiting Coordinators and Representatives supporting Enterprise Talent Acquisition• Engaged in continuous performance management and team development• Ensured operational effectiveness and efficiency by measuring productivity and quality; all team members met or exceeded targets

Boston, Ma, Us

Participated in an accelerated development program with work spanning across various business functions to provide consultative support to businesses deploying to a Lean management system (internally known as Liberty Management System (LMS))• Engaged in special project with the Talent Acquisition Programs and Services team to initiate assessment of the corporate background check program and processes to improve candidate, recruiter and hiring manager experience• Assessed corporate coaching model to identify gaps to desired developmental coaching practices and made recommendation for developmental coaching framework that will be used as the new corporate standard• Used targeted developmental coaching with LMS Senior Director to support development of leadership styles• Created training and facilitated workshops to develop coaching capability in Corporate LMS teams• Developed project plan to drive implementation of the management system in Investments Support; deployment process resulted in ~20% increase in satisfaction in communication and problem solving• Coached two key leaders in Safeco's Agency Distribution team on management system principles by observing facilitation and interaction with their teams and holding weekly coaching sessions, leading to team's increased focus on customer needs and problem solving• Led data analysis of capacity and demand against strategic priorities to support Safeco leadership team’s problem solving efforts

Boston, Ma, Us

• Created structure for Lean Center of Expertise's onboarding program to increase engagement and reduce time to productivity for internal and external new hires• Analyzed talent management practices to identify opportunities to increase alignment to management system principles and recommended an initial focus on coaching practices to drive development and performance

Providence, Rhode Island, Us

• Co-ran interactive Leadership Development Program for 72% of company leaders with the goal of building effective leadership skills in all levels of management• Oversaw employee engagement survey and facilitated action planning to increase engagement• Worked with employees to identify gaps in rewards and recognition and developed corporate Rewards & Recognition framework that emphasized manager and peer-to-peer recognition and included a tiered monetary reward structure to close gap• Facilitated talent review calibration of senior individual contributors and managers in order to create alignment of high potential talent identification

Boston, Ma, Us

• Guided development of programs to support global sourcing and talent attraction strategies• Analyzed decentralized recruitment operations to identify best practices and gaps and make recommendations to align North American processes• Improved internal processes, documentation and training materials to enhance candidate and employee experience• Led team of recruitment coordinators by coaching, managing work and tracking performance to expectations

Boston, Ma, Us

• Directed talent review process from project planning to analysis in support of workforce planning related to high potential development, diversity and inclusion and talent acquisition• Identified gaps in global talent review process and collaborated with global talent operation leads to increase data and reporting accuracy• Developed actionable metrics and analysis to drive strategic workforce planning and ensure regulatory compliance• Created strategies to optimize recruiting, talent and employee relations systems to support business needs• Defined role and responsibilities for analyst position and recruited, trained and developed new direct report

Boston, Ma, Us

• Defined key metrics and analyzed data to consult with partners to improve operations• Planned new functionality and process improvements as part of technology strategy group to enhance user experience and streamline work• Managed implementation and rollout of US HR SharePoint site to improve knowledge sharing and promote consistent execution of operational procedures

Boston, Ma, Us

• Built structure for company internship and cooperative education programs to support the entry-level recruitment strategy• Created internal recruitment processes focused on efficiency and effectiveness to increase acceptance rates of first choice intern and co-op candidates• Consulted with department leaders and recruiters to develop actions plans for hiring goals

Boston, Ma, Us

• Coached College of Business co-op students on resume writing and interviewing skills, resulting in successful placement of students in experiential work assignments• Assisted Cooperative Education faculty on projects and relationship management with corporate and business partners to build the Northeastern co-op brand

Boston, Ma, Us

• Created inventory tracking process and managed network wide distribution of marketing items and corps' uniforms to reduce time to fulfillment and decreased inventory loss

Boston, Ma, Us

• Oversaw administrative operations in academic advising office, including inventory management and faculty office hours• Managed front desk staff and team of 10-12 student employees to ensure processes were followed and students were provided with effective service• Assisted with event planning for events such as Freshmen Orientation

Master Of Business Administration

Graduate Certificate, Human Resources Management

Bachelor Of Science, History Education

Certificate Program, Boston'S Future Leaders

Certificate Program, Transformational Dei