With over 20 years’ experience working with C-suite leaders, I have built relationships and trust to gain cross-functional alignment and drive change. Today, I am the ‘Go to Expert’ to help organizations demystify the buzz words "Customer Service","Customer Experience". I work with organizations to create the service culture that sizzles with measurable returns on investments. From the gate to the board room, I integrate service to the core of the business.I understand selling to women ;thus making women the gold standard for service ultimately improves service delivery to everyone. My work in the women market space positions me to help improve global productivity by harnessing the untapped potential in the gender called WOMEN through financial inclusion. I am a stronger believer in the truth that 50% of global population is too much to be described as a niche.Wondering what to do about Financial inclusion? It is the roles of Banks only. Every organization can embed financial inclusion into how their business is carried out .I am always excited to give my resources towards helping organizations and people get betterI am Ope Wemi Jones. Specialties:*Customer service strategy * Product Development and sales* SME support *Women banking*Customer Experience* Customer Loyalty *Customer growth strategies *Motivation *Coaching *Marketing and communication*Facilitation * Customer Engagement *Business intelligence Feel free to contact me on ★Email- owemijones@yahoo.com