Morgan J. Smith

Morgan J. Smith Email and Phone Number

SVP-Chief of Staff | Driving Operational Excellence @ TRAKAmerica
Morgan J. Smith's Location
Naples, Florida, United States, United States
Morgan J. Smith's Contact Details

Morgan J. Smith work email

Morgan J. Smith personal email

n/a
About Morgan J. Smith

Self-directed and driven executive with comprehensive accomplishments leading enterprise-wide business operations, process redesign initiatives, operations, acquisition integration and cross-functional teams to ensure success and achieve goals. Known as an innovative thinker with strong banking and finance industry acumen. Demonstrated success developing and seamlessly executing plans in complex organizational structures. Recognized for maximizing performance by implementing imperative change and risk management strategies through current-state analysis to gain understanding of the regulatory environment, emerging issues, industry trends and relationships. Highly organized, creative problem solver who excels at guiding teams through lucrative, high-impact projects by identifying goals and advising on implications. Expertise includes developing and managing multimillion dollar budgets, human resources administration and collaborating with other C-level executives on strategic initiatives. ♦ Executive lead over P&L, acquisitions, human resources, corporate marketing, operations, third party service providers, compliance and facilities including technology and infrastructure. ♦ Create revenue and expand annual cash inflow.♦ Drive talent acquisition and management, recruiting and retention, learning and development, performance management, compensation, benefits, and employee relations.♦ Successfully, seamlessly integrated large-scale acquisitions into existing operations. Expertise: strategic planning, HR strategy, finance, accounts receivable, A/R, regulatory compliance, statutory, execution, business process improvement, change management, risk mitigation, program, project management, budgeting, forecasting, KPI development, dashboards, communications, talent management, recruitment, retention, compensation, benefits, finance, banking, business intelligence, case law interpretation

Morgan J. Smith's Current Company Details
TRAKAmerica

Trakamerica

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SVP-Chief of Staff | Driving Operational Excellence
Morgan J. Smith Work Experience Details
  • Trakamerica
    Svp, Chief Of Staff
    Trakamerica Apr 2024 - Present
    Bonita Springs, Florida, Us
  • Trakamerica
    Vice President, Performance Management
    Trakamerica May 2023 - Apr 2024
    Bonita Springs, Florida, Us
  • Citi
    Vice President, Infrastructure - Asset Sales
    Citi Sep 2021 - May 2023
    New York, New York, Us
  • Couch Lambert Llc
    Chief Operating Officer
    Couch Lambert Llc Apr 2019 - Sep 2021
    Metairie, Louisiana, Us
  • Al. Neyer
    Vice President Human Resources
    Al. Neyer Jan 2018 - Apr 2019
    Cincinnati, Oh, Us
    Al. Neyer is a commercial real estate developer and general contractor specializing in urban mixed-use development and build-to-suit commercial spaces with offices in Cincinnati, Pittsburgh, and Nashville.♦ Oversee human resources, corporate marketing and facilities including technology and infrastructure. ♦ Drive talent acquisition and management, recruiting and retention, learning and development, performance management, compensation, benefits, and employee relations across regional offices.♦ Established and refined corporate policies and standard operating procedures including the employee handbook, travel and entertainment, corporate gifting and per diem.♦ Implemented applicant tracking system (ATS) resulting in transparent communication of recruiting efforts and development of candidate database for future talent acquisition.♦ Ensured business filled open positions quickly and with the highest-quality candidates.♦ Improved retention after expediting a market compensation analysis and adjustment recommendations for largest department.
  • Unifund Ccr
    Vice President Operations
    Unifund Ccr 2011 - 2018
    Cincinnati, Oh, Us
    Co-Chief Operating Officer, 2016-2018 & Vice President, Operations, 2011-2018♦ Executive lead over P&L, acquisitions, human resources, operations, third party service providers and compliance. ♦ Managed multimillion dollar budget and large team of FTEs.♦ Drove new revenue and significantly grew organization’s annual cash inflow.♦ Executed strategy to increase overall value of portfolio purchases.♦ Managed inventory including advancement rates, exception reports, and third-party service provider performance.♦ Successfully, seamlessly integrated acquisitions into existing operations. ♦ Exceeded revenue and met budget projections each year.♦ Led compliance initiatives, including policy development and audit readiness programs, resulting in consistent positive audit and assessment outcomes from creditors and regulators. ♦ Formulated, resourced and executed strategic objectives.♦ Redesigned human resources to have an outcome-oriented mission and right-sized staff.♦ Assessed and approved human resources policies, procedures, and vendors.♦ Led executive recruitment with top tier recruiting firm and established onboarding protocols for newly retained executives.♦ Organized succession planning activities for executive management.
  • Unifund Ccr
    Chief Compliance Officer
    Unifund Ccr 2013 - 2014
    Cincinnati, Oh, Us
    ♦ Analyzed regulatory guidance, case law, and anticipated future trends with focus on compliance and operational excellence.♦ Implemented and monitored policies, controls, and reports backing the Compliance Management System (CMS).♦ Developed vendor risk matrix score and vendor management policy; segmented vendors based on risk and consumer contact.♦ Advised C-Suite executives on regulatory requirements and remediation plans.♦ Established Unifund Compliance Committee to ensure corporate education and transparency with federal, state regulations.
  • Unifund Ccr
    Director, Operations
    Unifund Ccr 2007 - 2011
    Cincinnati, Oh, Us
    ♦ Grew revenue and reduced costs by leading continuous process improvement projects.♦ Recovered $500K in immediate funds recovered and long-term controls over contingency fees and court cost expenses by converting nationwide attorney network to gross remittance procedure.♦ Increased attorney’s monthly cash collections from $75K to $225K by identifying and fixing process breakdowns.♦ Piloted enterprise solution for account level documentation that exceeded industry standards and stakeholder expectations.♦ Designed business intelligence exception reports for third-party service providers leading to operational improvement, increased cash collections and improved inventory management.♦ Aligned monthly goals and objectives for cash collection, inventory management to overall department goals.
  • National Check Bureau, Inc.
    Director, Operations
    National Check Bureau, Inc. 2002 - 2007
    Regional legal collections company affiliate to Unifund.Director, Operations, 2005-2007General Manager, 2002-2005Legal Department Manager, 1997-2000♦ Managed all pre and post-judgment financial collections in eight states and California technical support.♦ Led 40 employees including attorneys, technology, paralegals, legal assistants, collectors and support staff.♦ Increased monthly revenue from $16K to $1.7M through business process automation and business development improvement.♦ Reduced costs and increased workload by replacing staff with an electronic Document Management System.
  • General Revenue Corporation
    Manager, Legal Department, Student Loan Collection
    General Revenue Corporation 2000 - 2002
    Mason, Oh, Us
    One of U.S.’s largest financial collection agencies specializing in education-related receivables.♦ Managed clients’ collections and 30 direct reports.♦ Reversed poor client satisfaction scores to the highest level by implementing best practices in customer service.♦ Increased overall collections and number of consolidation applications by eliminating pre-litigation collector clerical functions.
  • National Check Bureau
    Director Of Operations
    National Check Bureau 1997 - 2000

Morgan J. Smith Skills

Leadership Banking Kpi Dashboards Statutory Compliances Human Resources Executive Management Credit Cards Training And Development Forecasting Business Process Re Engineering Executive Coaching Financial Technology Vendor Management Team Leadership Process Improvement P&l Forecasting Business Operations Strategic Planning Strategy Financial Services Talent Management Business Planning Budgeting Operations Management Risk Management P&l Management Cross Functional Team Leadership Change Management Training Business Intelligence Regulatory Compliance Operational Risk Management Business Process Improvement Management Compensation And Benefits Analytical Skills Federal And State Regulatory Compliance Project Management Mitigation Strategy Execution Mergers And Acquisitions Accounts Receivable Recruiting Staff Retention Employment Law

Morgan J. Smith Education Details

  • Xavier University
    Xavier University
    Master Of Business Administration (M.B.A.)
  • University Of Cincinnati
    University Of Cincinnati
    Minor In Economics

Frequently Asked Questions about Morgan J. Smith

What company does Morgan J. Smith work for?

Morgan J. Smith works for Trakamerica

What is Morgan J. Smith's role at the current company?

Morgan J. Smith's current role is SVP-Chief of Staff | Driving Operational Excellence.

What is Morgan J. Smith's email address?

Morgan J. Smith's email address is mo****@****gal.com

What schools did Morgan J. Smith attend?

Morgan J. Smith attended Xavier University, University Of Cincinnati.

What skills is Morgan J. Smith known for?

Morgan J. Smith has skills like Leadership, Banking, Kpi Dashboards, Statutory Compliances, Human Resources, Executive Management, Credit Cards, Training And Development, Forecasting, Business Process Re Engineering, Executive Coaching, Financial Technology.

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