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Francis Opiyo is listed as IT Support Specialist | Skilled in Hosting Solutions, Network Management, and Technical Operations | at Cloudoon, based in Nairobi County, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Francis Opiyo.
Francis Opiyo previously worked as Technical Support Specialist at Cloudoon and Growth Manager at Cloudoon. Francis Opiyo holds Bsc. Industrial Chemistry, Chemistry from University Of Nairobi.
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I'm passionate about business development, sales, and marketing. I enjoy improvingprocesses by understanding all the elements involved and their interactions to achieve optimalresults. I have over three years of experience in sales and marketing in the financial and internetsoftware sectors, where I have been able to manage cloud software product sales. I believe success canbe replicated in any industry by understanding the processes involved.
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I serve as the primary point of contact for clients seeking technical assistance with web hosting services. Diagnose and troubleshoot issues related to website performance, server configuration, DNS management, email setup, and other web hosting-related matters. Provide timely and effective solutions to ensure client satisfaction and minimize downtime.
Led the development and execution of data-driven growth strategies to acquire, activate, and retain customers. Collaborated with cross-functional teams to identify growth opportunities and prioritized initiatives to drive business growth.
Build and maintain strong relationships with customers by understanding their needs, preferences, and pain points. Proactively engage with customers to gather feedback, address concerns, and foster a positive customer experience at every touchpoint.
Juja, Kiambu, Kenya
Identify emerging trends, technologies, and competitive landscapes to capitalize on growth opportunities and stay ahead of the curve in the industry.
Nairobi County, Kenya
Generated leads and proactively prospected for new clients through networking, referrals, and outreach activities. Built and maintained a pipeline of potential clients, nurturing relationships and following up on leads to drive sales and achieve revenue targets.
Nairobi County, Kenya
Participated in a comprehensive training program and workshop designed to build foundational knowledge and skills in business development, sales techniques, and client relationship management. Engage in hands-on learning experiences and practical exercises to reinforce learning and accelerate skill development.
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Francis Opiyo works for Cloudoon.
Francis Opiyo is listed as IT Support Specialist | Skilled in Hosting Solutions, Network Management, and Technical Operations | at Cloudoon.
Francis Opiyo is based in Nairobi County, Kenya, Kenya while working with Cloudoon.
Francis Opiyo has worked for Cloudoon, Gan Technologies, Sanlam Kenya, and Yusudi.
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Francis Opiyo holds Bsc. Industrial Chemistry, Chemistry from University Of Nairobi.
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