Ophélie Barrault
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Ophélie Barrault Email & Phone Number

Chargée études et marketing at Caisse d'Epargne Loire Centre
Location: Orléans, Centre-Val De Loire, France 4 work roles 3 schools
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Current company
Caisse d'Epargne Loire Centre
Role
Chargée études et marketing
Location
Orléans, Centre-Val De Loire, France
Company size
905 employees

Who is Ophélie Barrault? Overview

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Ophélie Barrault is listed as Chargée études et marketing at Caisse d'Epargne Loire Centre, a with 905 employees, based in Orléans, Centre-Val De Loire, France. AeroLeads shows a matched LinkedIn profile for Ophélie Barrault.

Ophélie Barrault previously worked as Gestionnaire pilotage et outils Centre de Relation Client at Caisse D'Epargne Loire Centre and Gestionnaire Outils Banque A Distance at Caisse D'Epargne Loire Centre. Ophélie Barrault holds Computer And Information Sciences And Support Services from Université De Rennes 1.

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Caisse d'Epargne Loire Centre

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About Ophélie Barrault

Ophélie Barrault is a Chargée études et marketing at Caisse d'Epargne Loire Centre. They possess expertise in pilotage, centre d'appel, planification, marketing digital, support technique and 4 more skills. They is proficient in Français and Anglais.

Listed skills include Pilotage, Centre D'Appel, Planification, Marketing Digital, and 5 others.

Current workplace

Ophélie Barrault's current company

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Caisse d'Epargne Loire Centre
Caisse D'Epargne Loire Centre
Chargée études et marketing
orleans, centre, france
Website
caisse-epargne-loirecentre.fr
Employees
905
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4 roles

Ophélie Barrault work experience

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Chargée Études Et Marketing

Current
Caisse D'Epargne Loire Centre

Orléans, Centre-Val De Loire, France

Création et planification des campagnes CRM (workflow de ciblage via Adobe Campaign)Réalisation d'études, analyse de donnéesData vizualisation : création de tableaux de bord (Power BI, Business Object).Data préparation : acquisition, nettoyage des données (Alteryx, Power BI).Développement de parcours client: chatbot, svi visuel, stratégies de routage des contacts (solution Genesys, Salesforce).Paramétrage et mise en œuvre des outils CRC : gestion des compétences, outil de supervision, stratégies de routage, campagnes appels sortants (TAO).Optimisation des processus techniques et informatiques.

Jan 2023 - Present

Gestionnaire Pilotage Et Outils Centre De Relation Client

Caisse D'Epargne Loire Centre

Blois, Centre-Val De Loire, France

Data vizualisation : création de tableaux de bord (Power BI, Business Object).Data préparation : acquisition, nettoyage des données (Alteryx, Power BI).Développement de parcours client: chatbot, svi visuel, stratégies de routage des contacts (solution Genesys, Salesforce).Paramétrage et mise en œuvre des outils CRC : gestion des compétences, outil de supervision, stratégies de routage, campagnes appels sortants (TAO), planification des activités.Support utilisateurs, gestion des incidents techniques.Optimisation des processus techniques et informatiques du CRC.Gestion de projets transverses, conduite du changement.

Dec 2019 - Jan 2023

Gestionnaire Outils Banque A Distance

Caisse D'Epargne Loire Centre

Région De Blois, France

Centre relation Caisse d’Epargne, Blois (41)Statistiques, tableaux de bords, suivis d’activité (Business Object, Excel).Gestion des campagnes appels sortants (TAO, Neolane).Gestion et routage des flux téléphoniques (stratégie de routage, priorités, compétences: Genesys).Support utilisateurs, gestion des incidents techniques.Optimisation des processus techniques et informatiques de la Banque à distance, gestion de projets.Planification des activités et des ressources (Workflow Management).

Jul 2013 - Nov 2019

Support Technique

Gie Canal Ecureuil

Blois Et Douai

Centre relation Client Caisse d’Epargne, BLOIS(41) et DOUAI(59)Parc de 200 postes, 2 sites distants, 15 serveursGestion et routage des flux téléphoniques (stratégie de routage, priorités, compétences: Genesys).Support utilisateurs et support fonctionnel du site de production.Gestion et résolution des incidents techniques.Interface avec les différents fournisseurs et prestataires de la structure.

Nov 2008 - Jul 2013
Team & coworkers

Colleagues at Caisse d'Epargne Loire Centre

Other employees you can reach at caisse-epargne-loirecentre.fr. View company contacts for 905 employees →

CD Caroline Do Carmo Sequeira Caroline Do Carmo Sequeira Colleague at Caisse D'Epargne Loire CentreGreater Tours Area, France View → YR Yoann Roux Yoann Roux Colleague at Caisse D'Epargne Loire CentreFrance View → NH Nadir Helali Nadir Helali Colleague at Caisse D'Epargne Loire CentreChartres, Centre-Val De Loire, France View → SP Sébastien Poudroux Sébastien Poudroux Colleague at Caisse D'Epargne Loire CentreFrance View → TV Thierry Vera Thierry Vera Colleague at Caisse D'Epargne Loire CentreSury-En-Vaux, Centre-Val De Loire, France View → WV Wilfried Varaillon Wilfried Varaillon Colleague at Caisse D'Epargne Loire CentreTours, Centre-Val De Loire, France View → CR Camille Roussel Camille Roussel Colleague at Caisse D'Epargne Loire CentreSaint-Cyr-Sur-Loire, Centre-Val De Loire, France View → PB Philippe Bazin Philippe Bazin Colleague at Caisse D'Epargne Loire CentrePays De La Loire, France View → QL Quentin Longo Quentin Longo Colleague at Caisse D'Epargne Loire CentreBourges, Centre-Val De Loire, France View → VJ Vincent Jaffrès Vincent Jaffrès Colleague at Caisse D'Epargne Loire CentreTours, Centre-Val De Loire, France View →
3 education records

Ophélie Barrault education

FAQ

Frequently asked questions about Ophélie Barrault

Quick answers generated from the profile data available on this page.

What company does Ophélie Barrault work for?

Ophélie Barrault works for Caisse d'Epargne Loire Centre.

What is Ophélie Barrault's role at Caisse d'Epargne Loire Centre?

Ophélie Barrault is listed as Chargée études et marketing at Caisse d'Epargne Loire Centre.

Where is Ophélie Barrault based?

Ophélie Barrault is based in Orléans, Centre-Val De Loire, France while working with Caisse d'Epargne Loire Centre.

What companies has Ophélie Barrault worked for?

Ophélie Barrault has worked for Caisse D'Epargne Loire Centre and Gie Canal Ecureuil.

Who are Ophélie Barrault's colleagues at Caisse d'Epargne Loire Centre?

Ophélie Barrault's colleagues at Caisse d'Epargne Loire Centre include Caroline Do Carmo Sequeira, Yoann Roux, Nadir Helali, Sébastien Poudroux, and Thierry Vera.

How can I contact Ophélie Barrault?

You can use AeroLeads to view verified contact signals for Ophélie Barrault at Caisse d'Epargne Loire Centre, including work email, phone, and LinkedIn data when available.

What schools did Ophélie Barrault attend?

Ophélie Barrault holds Computer And Information Sciences And Support Services from Université De Rennes 1.

What skills is Ophélie Barrault known for?

Ophélie Barrault is listed with skills including Pilotage, Centre D'Appel, Planification, Marketing Digital, Support Technique, Informatique, Parcours Client, and Relation Client.

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