Kristin Choryan, Abo-Ncle Email & Phone Number

Roya.com is a leading software and digital marketing company specializing in medical marketing. Roya.com prides itself on being technology focused, always being on the forefront of technology trends. Roya applies an innovative approach to digital marketing, offering a complete spectrum of products and services custom tailored to each client to help achieve their goals and increase ROI. Roya.com specializes in: Custom Website Design Google AMP ROI Tracking SEO, SEM, PPC Social Media Reputation Management

Marketing4ECPs is a niche digital marketing agency for eyecare professionals. They build websites, social media management, Google advertising, Facebook & Instagram ads, YouTube, Email Marketing & more.

Boulder Creek, California

San Francisco Bay Area

• Maintaining constant communication for office personnel, management team, customer communications and ownership• Managed, coached and trained sales reps throughout the country• Customer service, training and support with insurance billing• training sales representatives, office staff members and doctors on out-of-network billing and making the most out of your managed care• Created and designed webinar training materials for a sales team of 160, 3 district managers, 6 regional managers and ownership• Trained all levels of optical personal, starting at the brand new optician billing for the first time to a well seasoned biller, along with business owners, Optometrists, Ophthalmologists, Corporate Presidents, seminars of over 100 attendees• Training sales reps in the field how to increase their sales

• Trained ECP's on how lenses are made, general office etiquette, how to be more profitable• Technical assistance with optical practice training / customer support and product training• Speaking to doctors and staff members on how to make small changes without threatening them on their knowledge• Securing, training and managing contracted sales representatives throughout the country• Grow sales throughout the country with trade-show sales, internal training and electronic communications.• Creative Compression Planning• Prepared, conducted and analyzed customer service surveys

• More than doubled sales the first year and continued growth every year by over 20% each year• Office manager responsibilities and managed a staff of four full time employees• Explained prescription options to patients, choosing lenses and frames to make their wants and the prescription needs• Premium eyeglass sales• Year supply of contact lens sales• Optical measurements, frame adjusting and repairs, and dispensing• Office manager responsibilities• Buying and picking out Products for company• Matching up invoices and statements• Keeping track of credits• Billing and coding

· Premium eyeglass sales · Year supply of contact lens sales · Optical measurements, frame adjusting and repairs, and dispensing · Insurance billing (VSP-Vision Service Plan, Medicare, EyeMed, MES-medical Eye Services, Spectera, Tricare, and all medical insurances on a 1500 form) · Office manager responsibilities · Buying and picking out frames for the dispensary · Matching up invoices and statements · Keeping track of credits; · Preliminary testing · Assisting the Doctor · Contact Lens sales · Assisting optical sales and dispensing · Answering phones, scheduling appointments, filing paper-work · Private pay billing · Filing and billing Tricare DOC; · Assisting in optical laboratory, blocking, tinting and polishing lenses. · Training and dispensing first time contact lens wearers · Measuring, dispensing and adjusting eyewear · Scheduling appointments and answering difficult phone calls · Billing insurances on a 1500 form

Communications

2001-Present · Vision Source Educational Courses · Vision Expo West · Lab sponsored educational seminars · Lens sponsored educational.

Adult And Continuing Education