Shannon Garcia Email & Phone Number

Eureka, Ca, Us

Fort Worth, Tx, Us

Fort Worth, Texas, United States

Fresno, California, United States

Provided internal communications support for Operations, Human Resources, Employee Health and Occupational Safety, Infection Prevention and initiatives focused on quality, retention and organizational development. Provided strategic communications support and project planning for videos, targeted communications and newsletters, crisis events, planned Epic downtimes, post-pandemic, COVID-19, PPE and masking de-escalation/re-escalation activities. Increased employee engagement from 30 – 60% from previous year, on messages and topics identified by organizational leaders as important for employee retention. Managed, identified analytics/metrics and trained others on how to use a dynamic email/web internal communications platform (First Up).

Madera, California

Managed internal communications for operations, change management and crisis events. Served as Public Information Officer on Hospital Incident Command System (HICS) COVID-19 pandemic response team from the beginning of the pandemic through 2022. Managed healthcare intranet (SharePoint) page for hospital-wide communications delivery. Produced videos and a daily Pulse Check interoffice newsletter to include critical org-wide messages and served as communications lead on the transition and implementation of the hospital new electronic medical record – Epic.

San Jose, Ca

Managed internal and external communications to support the Office of the Director, operations, crisis, events and change management.Facilitated media and CPRA requests, media releases, director key messages, coaching for television interviews and public speaking events.Produced agency weekly newsletter and supported board of supervisor meetings and presentations.Forged partnership with San Francisco 49ers and the County of Santa Clara foster youth program culminating in the very first 49ers foster youth graduation ceremony at the 49ers stadium.Managed a successful April Child Abuse Prevention Awareness campaign with local media coverage.

Fresno, California

Managed the research and development of product concepts from ideation phases to sales launch across cross-functional teams that included R & D, marketing, creative design, sourcing and compliance. Consumer research and consumer insights management.

Developed and executed marketing strategies to build and strengthen the brand, B2B communications and sales support. Email marketing program with 20-45% consistent open rate. Blog content writing and management, driving new visitors to the website month over month. Website redesign.

Fresno, California

Managed marketing activities that included community outreach, employee training, traditional and online advertising. Consumer research, market research (7 California cities) and customer data (25,000 new customers each year) to identify trends and marketing targets. Developed and mentored two full-time marketing assistants who grew into roles of increasing responsibility.

Fresno, Ca

Produced and hosted a 30-minute TV show about raising children 0 to 5 years of age. Interviewed parents, pediatricians, child health advocates and educational leaders in the community.

Fresno, Ca

Eureka, Ca