O'Quicha Mattox Email & Phone Number

Florida, United States

St Petersburg, Florida, United States

Build and maintain customer relationships by setting client appointments and recruiting prospects increasing revenue.Increase customer value by analyzing clients' financial needs and recommending financial products and services to meet satisfaction.Enhance workforce development by training new representatives on company policies and procedures, improving employee performance.

Tampa, Florida, United States

Reviewed solicitations and prepared routine responses for proposals and contract modifications, streamlining the closing process.Analyzed title commitments by ensuring terms and conditions comply with outlined policies and procedures to ensure title against defects discovered after closing.Processed wire transfers valued at $1M by reviewing all details provided to set up the transfer to verify accuracy and credibility, eliminating errors.Established cross-functional relationships by collaborating with branch managers to support contractual obligations and ensured the timely resolution of contractual disputes or issues.Drafted and reviewed contractual documents to verify compliance with SLA and purchase contract, attaining apparent pre-closing goals.Fostered open communication channels with the Home of Associations, fostering a positive community culture and transparency throughout the contract cycle.Streamlined internal workflow by managing 50 clients daily and offering support to deliver quality services and meet customer needs.

Ruskin, Florida, United States

Spearheaded implementation of the AVID learning program in collaboration with the district to support educators and students in college on career readiness and success.Oversaw classroom management by implementing training initiatives to coach teachers, facilitating academic development.Established effective communication plans and follow-up with the site team to ensure quality-of-service delivery to the clients and project alignment with stakeholders' vision.Collaborated with internal stakeholders to institutionalize the AVID system improving program effectiveness and efficiency.

Riverview, Florida, United States

OFFICE CLERK | 2019 - 2020Increased student population by 30% by spearheading the enrollment process through processing documentation and implementing strategies to understand students’ needs better.Function as a communication hub by relaying messages to different departments, enhancing the business communication process.Adapted new technologies and tools to optimize data entry processes, improving operations management.Implemented new assessment tools and ensured quality processes were in place to ensure the accuracy of student information.Leveraged employee management systems by processing applications and identifying ways to engage and retain talent, improving workforce productivity.Executed inventory control functions diligently and with accountability, optimizing order fulfillment while facilitating better customer service delivery.KINDERGARTEN TEACHER | 2018 - 2019 Designed and created lesson plans by integrating practical instructional modules to meet curriculum needs and common core standards.Engineered curriculum development projects from conception to completion by creating curriculum roadmaps and learning strategies initiatives in liaison with stakeholders for review and approval.Improved student engagement by conducting outdoor activities, including games, storytelling, and art, improving physical and social growth.Maintained constant and open parent-teacher communication to foster parent involvement in academic success, improving student performance.

Tampa, Florida, United States

COLLEGE & CAREER COACH | 2016 - 2018Fostered business relationships with external stakeholders to offer access to training opportunities for students to improve learning experience facilitating career development. Facilitated job readiness by organizing career talk programs with career speakers and college admission representatives to guide students on desired career paths according to their strengths, weaknesses, and interests.Improve operational efficiency by maintaining all Vocational activities via the student tracking system that helps identify areas of adjustment, maximizing program effectiveness.ENROLLMENT SPECIALIST | 2015 - 2016Executed orientation sessions for students by collaborating with peers and professionals across campus to provide a positive transition following college policies and procedures policy and procedures.Effectively managed the flow of information while efficiently maintaining accurate enrollment files.Identified the academic staff's appropriate training and professional development needs relating to new student orientation enrollment.

Bachelor Of Science, Psychology, Educational Leadership

Activities and Societies: Relay 4 Life, Rattler BoosterWhat distinguishes Florida Agricultural and Mechanical University from other.

Associate Of Arts, Liberal Arts

Founded in 1968 as part of a 28-member community college system, Hillsborough Community College is currently the seventh largest community.