Or Memi -אור ממי

Or Memi -אור ממי Email and Phone Number

Co-Founder ProcessPro- Business Strategy Consultancy @ ProcessPro
Tel Aviv District, Israel
Or Memi -אור ממי's Location
Tel Aviv District, Israel, Israel
Or Memi -אור ממי's Contact Details

Or Memi -אור ממי work email

Or Memi -אור ממי personal email

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About Or Memi -אור ממי

### Why Work with ProcessPro? At **ProcessPro**, we don’t just build strategies—we build *your* success. Every organization is unique, and so are its challenges. That’s why we put you, the customer, at the center of everything we do, designing solutions tailored specifically to your needs. With us, you're not just getting consultants; you're gaining a partner committed to helping your business thrive. #### Here’s What You Can Expect When Working With Us: 1. **Tailored Strategies for Growth:** Whether you’re a small business starting out or an established company looking to streamline, our strategies are designed to meet you where you are. From defining vision and goals to personalizing customer engagement strategies, we ensure your roadmap aligns with your unique objectives. 2. **Optimization That Drives Results:** Our expertise in Business Process Improvement (BPI) and organizational efficiency ensures that every part of your operation works harmoniously. From redefining workflows to implementing advanced tools like CRM systems, we’ll help your team work smarter—not harder. 3. **Customer Success as a Priority:** A satisfied customer is your most valuable asset. We focus on creating customer journeys, implementing success metrics, and improving touchpoints to ensure every interaction leaves a lasting positive impression. 4. **Transparency and Communication:** Our process is built on open, honest communication. You’ll always know where we stand, what we’re working on, and how it’s contributing to your success. 5. **Deep Expertise in Security and Compliance:** We safeguard your business and your customers with cutting-edge data protection strategies and compliance solutions. Whether it’s implementing cybersecurity measures or preparing for certifications, we help you stay ahead of the curve. 6. **Continuous Improvement:** The work doesn’t stop after implementation. We provide ongoing monitoring, analyze feedback, and introduce refinements to ensure sustainable growth and customer satisfaction. 7. **Exciting Innovations Coming in 2025:** As part of our commitment to staying ahead of industry trends, we’re developing **new, innovative services** set to launch in 2025. These offerings will expand our ability to help businesses like yours thrive in an ever-evolving marketplace. #### Why ProcessPro? What sets us apart is our **personal touch**, **passion for excellence**, and **creative problem-solving**. We don’t just deliver solutions—we empower your business to succeed independently.

Or Memi -אור ממי's Current Company Details
ProcessPro

Processpro

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Co-Founder ProcessPro- Business Strategy Consultancy
Tel Aviv District, Israel
Website:
processpro.co.il
Employees:
4
Or Memi -אור ממי Work Experience Details
  • Processpro
    Co-Founder Processpro- Business Strategy Consultancy
    Processpro
    Tel Aviv District, Israel
  • Processpro
    Founder Processpro- Business Strategy Consultancy
    Processpro 2023 - Present
    I'm helping individuals and organizations achieve their fullest potential.I'm here to elevate your journey, aiming for growth with a positive outlook. As a seasoned business consultant, I specialize in refining strategies, streamlining & improving processes, and ensuring customer success.Experience working with technological & manufacturing, government and banks organizations and in the fields of information security, information systems and organization & methods for production processes.Accompanying managers in the organization to optimize & improve the strategic business development and E2E business processes, according to directing the operation management & projects in the organization, building success customer management processes and business growth with an emphasis on defining departments work flows & procedures, training teams, developing new departments and internal integrations, prioritizing tasks and setting goals.Knowledge of various tools and working methodologies from both, technical and business backgrounds.
  • Hub Security
    Director Customer Success & Business Strategy
    Hub Security 2022 - Present
    Tel-Aviv, Tel-Aviv District, Il
    Director of Customer Success & Business Strategy§ Building customer success department- strategic plan development, business development of processes & procedures for the various department's operations (PMO, sales, automation & technical, consulting, work with banks & classified customers).Direct team managing, prioritizing work, setting goals, defining tasks and KPIs, developing satisfaction process and tracking , implementing customer service & support systems. Developing automated processes on different systems (CRM, Monday, Hubspot), develop customer interface and defining the functionality with the product team.§ Company representative- responsible for face-to-face meetings with clients out of the office and hosting VIP customers at the company's offices. Building dedicated presentation/ seminar that includes customized lectures and marketing presentations to create collaborations and increase sales and incomes. Participation in high-tech conferences as a customer success director to ensure existing customer's engagement and get in new customers.§ Customer success marketing- managing activity with the marketing team to create banners & newsletters that include business information, branded gifts for customers, holiday greetings distribution emails, etc.§ Quality Manager- creating & updating ISO 9001 quality procedures and files, defining risk register and creating organizational work plan accordingly. Developing business requirements & tasks, tracking and documenting customer feedback, defining treatment processes and preventive actions for improvement. Defining KPI indicators to maintain the quality of the organization.
  • Comsec
    Cyber Security Delivery & Operation Global Team Leader & Customer Success Global Lead
    Comsec 2021 - 2022
    Tel-Aviv, Tel-Aviv District, Il
    § Building PMO- Delivery & Operation department including: recruiting & training the team, creating procedures & strategies processes for business improvement and promotion, defining tasks and prioritizing activity, defining activity schedules and resource allocation, tracking milestones & charges, creating boards on Monday/ Hubspot/ CRM systems.§ Direct management of 5 project managers, 2 CSM and matrix management of over 50 technical consultants, from 4 departments.§ VIP Business customer management- create satisfaction surveys, track & document customer escalations, define supporting processes for improvement, monitor performance indicators and client success, develop customized business processes of products/services for VIP clients and manage quotes and profitability.
  • Comsec
    Cyber Security S.Project & Vip Account Manager, Comsec Global
    Comsec 2020 - 2021
    Tel-Aviv, Tel-Aviv District, Il
    § Managing over 100 parallel projects (long/short term) in Israel & abroad of start-ups, high-tech companies, government/ regulative companies, security companies, and banks. Strategy management, managing and & improving processes, implementation of systems & tools, schedule & resource management, milestones tracking, report management, and problem-solving (client/consultant).§ Certification department operation management- of GRC/ PCI security compliance.§ Account management of setting up the technical scopes, creating proposals by price, meeting monthly/annual economic targets, and managing the project in front of the customer by technical team matrix management.
  • Inigo Information Systems Ltd
    Erp Project Manager Tl & Analyst & Consultant
    Inigo Information Systems Ltd 2018 - 2020
    Tel Aviv, Israel, Il
    § Project management of parallel 'SAP Business One' clients including: meetings, needs understanding, creating a technical scope, defining customized technological solutions for business processes by direct contact with development & technical teams, managing a work plan, system implementing & monitoring processes accordingly, continuous service communication & handling problems, conducting customer's training, writing manuals book, and documenting extreme cases.§ ERP Implementing by technical skills- writing SQL queries & complex macro functions for data analysis and creating reports & documents, performance analysis on SAP/Excel system tools, creating dashboards, exporting & importing data between systems, working with different interfaces and integrating them with customer's systems, implementation & development through add-ons for ERP and use of design tools (UIs) to create customized screens, fields and modules.
  • Iai - Israel Aerospace Industries
    Strategic Methods & Research Operation Manager
    Iai - Israel Aerospace Industries 2017 - 2018
    Ben Gurion International Airport , Israel, Il
    § Improving work processes and revenues by collecting internal information, researching the existing situation, interviewing key positions, and monitoring KPIs (outputs, productivity, benefits and losses, execution times, employees and systems), developing strategic solutions and defining policies for new work processes according to the analysis & monitoring data. (In front of senior management level).§ Certified knowledge management owner - managing the internal web development including work methodologies and expert processes documentation.§ Incident investigation manager - analysis according to the risk register, defining preventive actions and future tasks, creating guidelines report and performing training to senior management.

Or Memi -אור ממי Skills

Microsoft Office Sap Implementation Customer Service Project Management Sap Business One Management Microsoft Excel

Or Memi -אור ממי Education Details

  • Holon Institute Of Technology
    Holon Institute Of Technology
    B.Sc. - Industrial Technology Engineering - Information Systems
  • Tel-Aviv University - Lahav Executive Education
    Tel-Aviv University - Lahav Executive Education
    Strategy & Business Development Course
  • Tel-Aviv University - Lahav Executive Education
    Tel-Aviv University - Lahav Executive Education
    Business Consultant
  • Pmi- Project Management Institute
    Pmi- Project Management Institute
    Pmp
  • Knowledge Management Iai Course
    Knowledge Management Iai Course
    Knowledge Management

Frequently Asked Questions about Or Memi -אור ממי

What company does Or Memi -אור ממי work for?

Or Memi -אור ממי works for Processpro

What is Or Memi -אור ממי's role at the current company?

Or Memi -אור ממי's current role is Co-Founder ProcessPro- Business Strategy Consultancy.

What is Or Memi -אור ממי's email address?

Or Memi -אור ממי's email address is or****@****o.co.il

What schools did Or Memi -אור ממי attend?

Or Memi -אור ממי attended Holon Institute Of Technology, Tel-Aviv University - Lahav Executive Education, Tel-Aviv University - Lahav Executive Education, Pmi- Project Management Institute, Knowledge Management Iai Course.

What skills is Or Memi -אור ממי known for?

Or Memi -אור ממי has skills like Microsoft Office, Sap Implementation, Customer Service, Project Management, Sap Business One, Management, Microsoft Excel.

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