Experienced Analyst with a demonstrated history of working in the hospital & health care industry. Skilled in Microsoft Word, and Customer Satisfaction. Serve as a subject matter expert, applying extensive knowledge of Medicaid legislation and regulations to ensure compliance with state and government requirements. Participated in the hiring, training, and development of department staff including reviewing applications, monitoring new hires during orientation period. Strong community and social services professional with a Bachelor of Applied Science (B.A.Sc.) focused in Health/Health Care Administration/Management from University of Phoenix. Energetic, dependable, self-motivated with a high degree of collaborative work integrity, and character. Department liaison for Medicaid DCF, Cares and ARDC offices. Leader and Community Outreach volunteer. Anthem South Florida Employee Relations representative. Certified Enrollment Ambassador -Anthem Commercial Insurance.