Ovidio Raffa Email & Phone Number

Build and maintained strong customer relationships, Follow through on customer requests, costing and pricing sales orders in a timely manner. Manage inventory of raw materials. Pursue sales leads from the marketing department .Oversee and review all customer complaints and returns. Contact deficit and inactive accounts to increase sales. Present relevant information to various engineers and designers to determine specific plastic applications.Handle customer concerns over price. Work with outside vendor to managed inventory of raw materials

40 Salem Street, Lynnfield, Ma

Built and maintained strong customer relationships, which increased revenues for Patriot Plastics 7% per year on average. Followed through on customer requests, costing and pricing sales orders in a timely manner. Managed inventory of raw materials. Aggressively pursued sales leads from the marketing department.Responsible for educating the sales team with new product information.Oversee and review all customer complaints and returns. Contact deficit and inactive accounts to increase sales. Present relevant information to various engineers and designers to determine specific plastic applications.Handled customer concerns over price, etc. Created training manuals for sales, purchasing, shipping-receiving depart & devised a systematic training program for new employees. Managed the change over of an older sales system to a newer system. Worked with outside vendor to device a system, which seamlessly handled inventory, sales, & invoicing.

For the past 20 years, Imagine has been one of the most popular wedding/function bands in Boston. We are a versatile six piece band playing a wide variety of music that will keep you and your guests on the dance floor all night long.What separates Imagine from most other bands is, not only do we feature four different vocalists through out the night, we are also capable of playing a full evening of American or Italian music.So if you want your wedding, banquet or party to be the most talked about event of the year let Imagine provide you with quality music and professionalism that will turn your special occasion into an enjoyable time for guests of all ages.

Responsible for managing the North Shore territory which consisted of 450 accounts. Met with existing and potential customers to increase sales as well as performed internal cold calling to generate new leads. Forecasted yearly budgets for customers and also wrote up the contracts.

Estimated building materials and cost on projects from blue prints. Met with builders on site to take orders and meet deadlines. Expanded sales to include mass-market accounts. Created promotional advertising for monthly sales. Responsible for purchasing building materials, doors/windows, and tools/hardware for the company.

B.S., Marketing

Education record