Strategic business transformation role. Engaged to support multiple projects that require senior project coordination. Executing process mapping and ensuring process and requirements for strategic growth are identified and worked into an iterative plan, underpin by agile principles. Providing project management, administration, and systems application support to the business. Evaluating, planning, and deploying best practice to enhance business efficiency and end-user experience.◆ Provide vigorous support for working groups and committees: prepare executive committee and steering committee briefs and meeting packs; capture meeting outcomes and decisions within project registers; take accurate meeting notes, distribute action items to stakeholders, schedule meetings, book meeting rooms, and facilitate meeting attendance;◆ Provide robust assistance to the project team by effectively managing project risks, issues and dependencies via conscientious communication with project stakeholders. Extend purposeful support to vendor management as required to ensure successful project delivery;◆ Methodically conduct research and analysis of regulatory frameworks, industry best practice, and trends to provide information and advice to the project team;◆ Partner dynamically with all relevant stakeholders across the business to develop a diverse and thorough understanding of business challenges and opportunities for improvement;◆ Collaboratively work across different business teams to facilitate task progress in a high performing, fast paced environment. Use team-minded and influential interpersonal skills to proactively achieve task accomplishment;◆ Exercise robust time management through task prioritisation, task delegation, task breakdown and goal setting.

Provided administrative support to the Executive Director Leadership (EDL) team of three and their direct-reporting team. Minimised the impact of business issues on internal and external stakeholder relationships through proactive risk mitigation, excellent communication, and the application of prudent foresight. Managed the coordination of corporate events, peak body initiatives and sponsorships, undertaken by the EDL team.◆ Coordinated the business affairs of the EDL team by providing high-level administrative support (diary/schedule management, emails, coordination of agendas and materials for operational meetings and events, arrange travel and accommodation, process expenses). Supported the needs of the EDL team's direct-reporting team as required.◆ Communicated on the EDL team's behalf with other executive leaders, suppliers and business partners including exercising judgement in determining which matters require direct involvement of the EDL Team and which matters may be referred to others. ◆ Proactively coordinated external and internal stakeholder events, including boardroom receptions, committee meetings and initiatives for the EDL team, working in partnership with the business as required.◆ Created a consolidated stakeholder relations calendar to ensure proactive management and forward-planning for upcoming conferences, announcements, and milestones.◆ Managed the EDL team's representation and participation in industry initiatives, including responsibility for accurate EDL team representation at the appropriate forums according to agreed stakeholder engagement strategy.

Provided administrative support and expert advice regarding workforce capacity and capability. This included data analysis and critical reporting to inform strategic decision making. Key tasks included the creation of staffing rosters for various teams working at The Star Gold Coast in collaboration with significant stakeholders.◆ Analysed data with a meticulous and critical approach to accurately identify and evaluate workforce trends. Collated information into reports to identify emerging workforce issues and provide evidence-based solutions;◆ Spearheaded workforce planning activities to determine resource requirements and forward workforce estimates, collaborated with stakeholders to ensure resource plans met strategic business needs;◆ Thoroughly prepared robust briefing packs for annual business performance reviews, strategic workforce council conferences and executive steering committees;◆ Conscientiously negotiated and influenced large scheduling requests for project roll-outs, new training and upskilling requirements;◆ Proactively engaged all key stakeholders regarding evidence-based solutions, including senior business leaders, C-suite executives and the end-user community; ◆ Advanced general project management support for the workforce planning project manager; ◆ Cultivated and fostered positive working relationships with stakeholders to support staff rotation, deployment and rotation across the business which strategically supported a mobile workforce.