In charge of the branch service delivery including customer service and operationsProvide policy direction and ensure regulatory compliance at the branch levelWork in conjunction with the branch business manager to ensure attainment of branch targets in terms of sales and sourcing for new business..Authorize account opening and ensuring that proper KYC is performed before opening of new accounts.Mentor and motivate my direct reports in the branch and conducting performance appraisal of each staff regularly.Overall in charge of the physical assets of the branch and ensuring that proper work environment is maintained that is conducive for business and safe.Is the accounting officer for the branch and answer to senior management on all issues pertaining to the branch.