Connecting government employees to their multifunctional printers and scanners. I.E [Konica Minolta, Sharp, Xerox, Brother, Hp, Samsung, Epson]User Access Management when users need their emails to be restored. Also when they have 'Trust Relationship' with their PC'sand laptop's when they can not login into the domain.Network Support in terms of accessing the VPNra for the users to obtain the correct LAN and password settings.Conduct thorough Technical Assessments for faulty and out of warranty PC's and laptop's.Configure software applications such as e.g Clinicom and Persal that are mostly used by government health sector employees.Re-imaging of PC's and laptop's in order to get them up tp date with the latest software and speed them up to operate efficiently.Activations of Microsoft Office 365 and setting up new PC's and laptop's for new and old users. Transferring of data froman old to a new PC or laptop.Downloading and updating drivers and operating software for users. Adding Wi-Fi access for employees granting then rights and accessibility. Install applications such as Adobe acrobat reader etc. Signing in users into their One drive, MS teams and Outlook applications. Assisting users remotely when they working from home. E.g when adding another proxy for their email account.

To do all minor and major repairs and services to the bus service of the city.

My job was to educate and influence the customer into buying the brand I would be promoting for the company.