- Ideate and design features for a B2C mobile application focusing on supporting users in overcoming addiction through user-centric tools and prompts.- Conduct competitive analysis with an agile team to understand existing tools and pinpoint pain points, examining industry trends and competitor products to enhance user experiences and sustain market competitiveness.- Utilize Figma to develop user flows based on client-provided user stories, aiding in selecting screens to be designed, streamlining the design process, and fostering collaboration with stakeholders.- Apply industry-leading practices, and create low-, mid-, and high-fidelity wireframes to ensure the development of a user-centered product aligned with project goals and objectives, facilitating efficient development workflows.- Refine the style guide to ensure consistency throughout the product, offering clear directives for visual aesthetics to cultivate a cohesive and user-intuitive interface.- Create a developer handoff file with detailed measurements, annotations, and explicit directives, expediting product design, and fostering seamless implementation “by the development team” for a user-friendly interface.

- Demonstrate leadership qualities by providing clear guidance, mentorship, and support to team members while encouraging open communication and constructive feedback, empowering them to share ideas and goals.- Manage maintenance activity records, including work orders, equipment history, and inventory levels, ensuring streamlined operations and informed decision-making.- Led the maintenance team in performing scheduled and unscheduled maintenance tasks on equipment and facilities while conducting regular inspections to identify maintenance needs.

- Initiate a collaborative team effort to execute comprehensive user testing for the launch of a B2C mobile application dedicated to facilitating the rental of musical instruments for short-term use.- Develop and implement a testing plan and script, delineating key tasks derived from user stories to guide the testing process effectively, overseeing unmoderated user testing sessions with prospective users.- Analyze user feedback to identify recurring patterns, pinpoint user pain points, and highlight crucial areas for improvement in the forthcoming redesign, contributing significantly to an informed design strategy.- Conceptualize and craft visually captivating mid-fidelity and high-fidelity wireframes, integrating user research insights. and ensuring alignment with UX design principles and client branding.- Apply UX-centric design principles, prioritizing considerations for accessibility, usability, and compliance with industry standards and user preferences to deliver an inclusive digital experience.- UX-centric design principles were applied, prioritizing accessibility, usability, and adherence to industry standards and user preferences to create an inclusive digital experience.- Produce comprehensive developer handoff documents featuring precise measurements and annotations, facilitating a streamlined development process and ensuring consistent design implementation throughout the redesign phase.

- Manage the end-to-end supply chain operations within a healthcare facility, including procurement of Durable Medical Equipment (DME), Over-the-Counter (OTC) supplements, and rental equipment.- Supervise the inventory management and distribution processes for medical and non-medical supplies, supporting the daily needs of over 200 residents and 150+ staff members.- Provide leadership and training to staff members on the usage of Durable Medical Equipment (DME) equipment, ensuring compliance with regulatory standards through collaboration with department managers and staff.

Managed a staff of five in housekeeping staff along with front desk staff. balanced cash and reports at week & shifts end. Ordered supplies and inventory including new towels,cleaning products, and gym refreshments. Helped the guest with all customer service needs via in person , telephone, and email. Check members into the Gym, Pool, Fitness Center and locker area of the Hotel. Provided memberships tours of the health club .

Managed a staff of five in housekeeping staff along with front desk staff. balanced cash and reports at week & shifts end. Ordered supplies and inventory including new towels,cleaning products, and gym refreshments. Helped the guest with all customer service needs via in person , telephone, and email. Check members into the Gym, Pool, Fitness Center and locker area of the Hotel. Provided memberships tours of the health club .

The comprehensive spectrum of painting and home improvement services in the Chicago area. Responsible for obtaining estimates and managing subcontractors' progress against the plan. Schedule pre-construction site visits of all jobs that are under construction. Oversee the construction schedule, budget and insure the project is completed within deadline and budget. Fielding potential customers thru calls, emails, and business website leads.

Responsible for maintaining cleanliness and basic maintenance of the entire gym. Provides quality service to customers by providing one-on-one attention to detail. Inspect and maintain equipment for cleanliness and make sure that equipment is working properly and running safely. Set a high example in regard to punctuality, appearance, courtesy, performance, attitude, leadership, member relations, observance of the gym rules, loyalty to Management and interdepartmental cooperation. Attained Manager on duty position after 5 months of working solely in housekeeping. Fold all laundry including towels and member personals . Manage up to 10 staff members on a daily basis. Recorded all closing bank drops and handled all members' complaints. Develop a good working relationship with all levels of management and employees throughout the gym.

Reviewed soft/hard audits, developed Site Development Plan and budget, obtained approval from Client. Viewed documents and ensures compliance with customer requirements. Regularly evaluates A&E Vendor work load and coordinates w/A&E Lead for adjustments to project needs. conducted video chat to monitor and build 5g tours in different cities in north america.

responsible for providing a phenomenal service experience for all internal and external customers, as well as keeping the shelves of products stocked, clean, organized and easy to shop.