Oriana Ascanio βš‘οΈπŸ’œ

Oriana Ascanio βš‘οΈπŸ’œ Email and Phone Number

Chief Customer Officer in Residence (Volunteer) @ Canopy Community
Exeter, GB
Oriana Ascanio βš‘οΈπŸ’œ's Location
Exeter, England, United Kingdom, United Kingdom
Oriana Ascanio βš‘οΈπŸ’œ's Contact Details

Oriana Ascanio βš‘οΈπŸ’œ work email

Oriana Ascanio βš‘οΈπŸ’œ personal email

n/a

Oriana Ascanio βš‘οΈπŸ’œ phone numbers

About Oriana Ascanio βš‘οΈπŸ’œ

Customer Experience Strategist, Creative Problem Solver and Collaborative Partner focussed on doing more with less.As a Client Development Manager at Foundever, I leverage my 10+ years of experience in customer experience strategy, creative problem solving, and collaborative partnership to help clients design and deliver customer services that drive loyalty and increase revenue. I work with banks, retailers, the public sector, medtech, and disruptors across various industries and geographies, tailoring solutions to their budget, ambitions, and needs. My job is to help brands deliver experiences that live up to their values and surpass their customers’ expectations. My passion for people, tech, innovation, and the planet motivates me to find innovative solutions that simplify systems and processes, enable growth and efficiency, and foster a culture of inclusion and collaboration. I partner with internal and external stakeholders to find the right location, team, and technology that suit each client's unique situation and goals. I also share my insights and learnings on customer engagement, employee experience, and social impact on various platforms and networks. If you are interested in co-creating the customer service strategy you've always dreamed of, or want to learn more about my experiences and musings in all things CX, feel free to follow me or get in touch!

Oriana Ascanio βš‘οΈπŸ’œ's Current Company Details
Canopy Community

Canopy Community

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Chief Customer Officer in Residence (Volunteer)
Exeter, GB
Employees:
23
Oriana Ascanio βš‘οΈπŸ’œ Work Experience Details
  • Canopy Community
    Chief Customer Officer In Residence (Volunteer)
    Canopy Community
    Exeter, Gb
  • Foundever
    Global Marketing Events Manager Emea
    Foundever Dec 2023 - Present
    Miami, Fl, Us
  • Foundever
    Client Development Manager Uk+I
    Foundever Jun 2022 - Dec 2023
    Miami, Fl, Us
    I help Banks, Retailers, the Public Sector, MedTech and Disruptors, design and deliver Customer Services that drive loyalty and increase revenue through customer delight.I collaborate with internal and external partners to find the right location, team and technology that suits your budget, ambitions, and needs to devise a perfect solution just for you.My job is to find innovative solutions that simplify your systems and processes so that our teams can fuel your growth, cut costs, and offer more efficient services. Working together, we design inclusive experiences for our clients, customers, co-workers and associates, fostering a culture for growth, development and collaboration.🏦 In Banking we work to make frictionless finance a reality, streamlining your processes, implement self-service solutions, supporting your customers in their channel of choice and meeting all regulations.πŸ›οΈ I work with retailers to create customer-centric strategies that bridge the gap between digital and physical channels, giving your customers opportunities to fall in love with your brand. By leveraging innovative technologies like AI-driven personalisation and AR, we revolutionise the retail experience, driving engagement and boosting sales.πŸ’Š In the ever-evolving world of MedTech, we partner to navigate complex regulatory landscapes and implement customer service strategies that enhance patient experiences. Together we leverage digital health technologies, that improve patient outcomes and increase satisfaction levels.πŸ—³οΈ Our work in the Public Sector leans on our understanding of complex customer needs, and makes the most of technology to support all customers fairly.πŸš€ We are the partners of choice for Disruptors and Scaleups because we understand first-hand the complexities of being an innovator. I can help you find the balance between scaling up your customer base and keeping your cost to serve down to make the most out of the investment funds you've raised.
  • Canopy Community
    Chief Customer Officer In Residence (Volunteer)
    Canopy Community Aug 2023 - Present
    Lisboa, Lisboa, Pt
    Canopy City is a global network of entrepreneurs and innovators. We support each other to follow our dreams, and share experience to help others learn and build their dreams faster, with less errors and more impact. #FollowYourDreams #Tribe
  • Women In Cx β„’
    Member
    Women In Cx β„’ Sep 2023 - Present
    London, Gb
  • Tedxexeter
    Communications | Designer | Production
    Tedxexeter Nov 2011 - Present
    Exeter, England, Gb
    Empowering | Inspiring | Sharing | Shaking | Connecting | Challenging | Creating | Learning | Giving.I oversee most of our design materials as well as support the production and deliverance of audiovisual materials for the event.
  • Apple
    Business Pro | Key Account Manager
    Apple Jun 2017 - Jun 2022
    Cupertino, California, Us
  • Apple
    Business Development | Apple Pay (Ce)
    Apple Jun 2021 - Nov 2021
    Cupertino, California, Us
    Supporting Issuers, Fintechs and Banks adopting the latest ApplePay technologies across nine Continental Europe Markets.Supporting Access, Ticketing and Identification work streams to change the modern wallet
  • Apple
    Business Expert
    Apple Jun 2015 - Jun 2017
    Cupertino, California, Us
    Connecting with businesses to help them make he most out of their technology
  • Apple
    Creative
    Apple Nov 2008 - Jun 2015
    Cupertino, California, Us
    I train customers in order to empower them to make the most out of their products and themselves.I focus in increasing their confidence and self belief in order to create an environment where they are comfortable pushing themselves to acquire new skills.My areas of expertise are print, web and design with a special focus on book designing and marketing.
  • Apple
    Specialist
    Apple Nov 2007 - Nov 2008
    Cupertino, California, Us
    Delivering enriching experiences and bespoke customer service to inspire shoppers to become owners of Apple products and make the most out of their technology and themselves.
  • Oriana Ascanio Consulting
    Communications Consultant
    Oriana Ascanio Consulting Jun 2012 - Jun 2021
    I work with my clients in order to empower them to become better communicators in any setting. My background in writing, design and development as well as my involvement with local social enterprises and socially responsible businesses puts me in an ideal position to support many companies and individuals through changing the notion of who they are and what their company culture is.
  • Resident Writers
    Creative Director And Founder
    Resident Writers Feb 2012 - Jun 2021
    Curating and delivering exciting and cutting edge writing programmes in the South West of England through active engagement with the regional literary community.
  • Aimhigher Peninsula Programme
    Student Ambassador
    Aimhigher Peninsula Programme Nov 2004 - May 2007
    Inspiring young people from underprivileged or rural areas to consider a future in traditional and alternative education

Oriana Ascanio βš‘οΈπŸ’œ Skills

Writing Communication Training Workshop Facilitation Graphic Design Print Arts Contemporary Art Poet Performance Poetry Presentations Team Building Personal Development Advertising Museums Ilife Instructional Design Creative Strategy Creative Writing User Experience Creative Direction Mac Branding And Identity Adobe Creative Suite Art Direction Keynote User Experience Design Editing Iwork User Interface Design Brand Development Marketing Apple Certified User Centered Design Information Architecture Web Design Copywriting Indesign Graphics Social Networking Iphone Concept Development Art Os X Dreamweaver Illustrator Digital Photography Video Editing Typography Brochures

Oriana Ascanio βš‘οΈπŸ’œ Education Details

  • University Of Exeter
    University Of Exeter
    Organizational Leadership
  • Falmouth University
    Falmouth University
    Contemporary Writing And Cultural Enterpreneurship
  • Aix-Marseille University
    Aix-Marseille University
    MΓ©dia Et Journalisme
  • International Bilingual School Of Provence
    International Bilingual School Of Provence
    Spanish

Frequently Asked Questions about Oriana Ascanio βš‘οΈπŸ’œ

What company does Oriana Ascanio βš‘οΈπŸ’œ work for?

Oriana Ascanio βš‘οΈπŸ’œ works for Canopy Community

What is Oriana Ascanio βš‘οΈπŸ’œ's role at the current company?

Oriana Ascanio βš‘οΈπŸ’œ's current role is Chief Customer Officer in Residence (Volunteer).

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Oriana Ascanio βš‘οΈπŸ’œ's email address is as****@****mac.com

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Oriana Ascanio βš‘οΈπŸ’œ's direct phone number is +4478506*****

What schools did Oriana Ascanio βš‘οΈπŸ’œ attend?

Oriana Ascanio βš‘οΈπŸ’œ attended University Of Exeter, Falmouth University, Aix-Marseille University, International Bilingual School Of Provence.

What are some of Oriana Ascanio βš‘οΈπŸ’œ's interests?

Oriana Ascanio βš‘οΈπŸ’œ has interest in A Writing Group With A Twist.

What skills is Oriana Ascanio βš‘οΈπŸ’œ known for?

Oriana Ascanio βš‘οΈπŸ’œ has skills like Writing, Communication, Training, Workshop Facilitation, Graphic Design, Print, Arts, Contemporary Art, Poet, Performance Poetry, Presentations, Team Building.

Who are Oriana Ascanio βš‘οΈπŸ’œ's colleagues?

Oriana Ascanio βš‘οΈπŸ’œ's colleagues are Rebecca Vile, AndrΓ© Croft De Moura, Chloe Lingard.

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