Oriana Ascanio β‘οΈπ Email and Phone Number
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Oriana Ascanio β‘οΈπ personal email
Oriana Ascanio β‘οΈπ phone numbers
Customer Experience Strategist, Creative Problem Solver and Collaborative Partner focussed on doing more with less.As a Client Development Manager at Foundever, I leverage my 10+ years of experience in customer experience strategy, creative problem solving, and collaborative partnership to help clients design and deliver customer services that drive loyalty and increase revenue. I work with banks, retailers, the public sector, medtech, and disruptors across various industries and geographies, tailoring solutions to their budget, ambitions, and needs. My job is to help brands deliver experiences that live up to their values and surpass their customersβ expectations. My passion for people, tech, innovation, and the planet motivates me to find innovative solutions that simplify systems and processes, enable growth and efficiency, and foster a culture of inclusion and collaboration. I partner with internal and external stakeholders to find the right location, team, and technology that suit each client's unique situation and goals. I also share my insights and learnings on customer engagement, employee experience, and social impact on various platforms and networks. If you are interested in co-creating the customer service strategy you've always dreamed of, or want to learn more about my experiences and musings in all things CX, feel free to follow me or get in touch!
Canopy Community
View- Website:
- canopycoaching.co
- Employees:
- 23
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Chief Customer Officer In Residence (Volunteer)Canopy CommunityExeter, Gb -
Global Marketing Events Manager EmeaFoundever Dec 2023 - PresentMiami, Fl, Us -
Client Development Manager Uk+IFoundever Jun 2022 - Dec 2023Miami, Fl, UsI help Banks, Retailers, the Public Sector, MedTech and Disruptors, design and deliver Customer Services that drive loyalty and increase revenue through customer delight.I collaborate with internal and external partners to find the right location, team and technology that suits your budget, ambitions, and needs to devise a perfect solution just for you.My job is to find innovative solutions that simplify your systems and processes so that our teams can fuel your growth, cut costs, and offer more efficient services. Working together, we design inclusive experiences for our clients, customers, co-workers and associates, fostering a culture for growth, development and collaboration.π¦ In Banking we work to make frictionless finance a reality, streamlining your processes, implement self-service solutions, supporting your customers in their channel of choice and meeting all regulations.ποΈ I work with retailers to create customer-centric strategies that bridge the gap between digital and physical channels, giving your customers opportunities to fall in love with your brand. By leveraging innovative technologies like AI-driven personalisation and AR, we revolutionise the retail experience, driving engagement and boosting sales.π In the ever-evolving world of MedTech, we partner to navigate complex regulatory landscapes and implement customer service strategies that enhance patient experiences. Together we leverage digital health technologies, that improve patient outcomes and increase satisfaction levels.π³οΈ Our work in the Public Sector leans on our understanding of complex customer needs, and makes the most of technology to support all customers fairly.π We are the partners of choice for Disruptors and Scaleups because we understand first-hand the complexities of being an innovator. I can help you find the balance between scaling up your customer base and keeping your cost to serve down to make the most out of the investment funds you've raised. -
Chief Customer Officer In Residence (Volunteer)Canopy Community Aug 2023 - PresentLisboa, Lisboa, PtCanopy City is a global network of entrepreneurs and innovators. We support each other to follow our dreams, and share experience to help others learn and build their dreams faster, with less errors and more impact. #FollowYourDreams #Tribe -
MemberWomen In Cx β’ Sep 2023 - PresentLondon, Gb -
Communications | Designer | ProductionTedxexeter Nov 2011 - PresentExeter, England, GbEmpowering | Inspiring | Sharing | Shaking | Connecting | Challenging | Creating | Learning | Giving.I oversee most of our design materials as well as support the production and deliverance of audiovisual materials for the event. -
Business Pro | Key Account ManagerApple Jun 2017 - Jun 2022Cupertino, California, Us -
Business Development | Apple Pay (Ce)Apple Jun 2021 - Nov 2021Cupertino, California, UsSupporting Issuers, Fintechs and Banks adopting the latest ApplePay technologies across nine Continental Europe Markets.Supporting Access, Ticketing and Identification work streams to change the modern wallet -
Business ExpertApple Jun 2015 - Jun 2017Cupertino, California, UsConnecting with businesses to help them make he most out of their technology -
CreativeApple Nov 2008 - Jun 2015Cupertino, California, UsI train customers in order to empower them to make the most out of their products and themselves.I focus in increasing their confidence and self belief in order to create an environment where they are comfortable pushing themselves to acquire new skills.My areas of expertise are print, web and design with a special focus on book designing and marketing. -
SpecialistApple Nov 2007 - Nov 2008Cupertino, California, UsDelivering enriching experiences and bespoke customer service to inspire shoppers to become owners of Apple products and make the most out of their technology and themselves. -
Communications ConsultantOriana Ascanio Consulting Jun 2012 - Jun 2021I work with my clients in order to empower them to become better communicators in any setting. My background in writing, design and development as well as my involvement with local social enterprises and socially responsible businesses puts me in an ideal position to support many companies and individuals through changing the notion of who they are and what their company culture is.
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Creative Director And FounderResident Writers Feb 2012 - Jun 2021Curating and delivering exciting and cutting edge writing programmes in the South West of England through active engagement with the regional literary community. -
Student AmbassadorAimhigher Peninsula Programme Nov 2004 - May 2007Inspiring young people from underprivileged or rural areas to consider a future in traditional and alternative education
Oriana Ascanio β‘οΈπ Skills
Oriana Ascanio β‘οΈπ Education Details
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University Of ExeterOrganizational Leadership -
Falmouth UniversityContemporary Writing And Cultural Enterpreneurship -
Aix-Marseille UniversityMΓ©dia Et Journalisme -
International Bilingual School Of ProvenceSpanish
Frequently Asked Questions about Oriana Ascanio β‘οΈπ
What company does Oriana Ascanio β‘οΈπ work for?
Oriana Ascanio β‘οΈπ works for Canopy Community
What is Oriana Ascanio β‘οΈπ's role at the current company?
Oriana Ascanio β‘οΈπ's current role is Chief Customer Officer in Residence (Volunteer).
What is Oriana Ascanio β‘οΈπ's email address?
Oriana Ascanio β‘οΈπ's email address is as****@****mac.com
What is Oriana Ascanio β‘οΈπ's direct phone number?
Oriana Ascanio β‘οΈπ's direct phone number is +4478506*****
What schools did Oriana Ascanio β‘οΈπ attend?
Oriana Ascanio β‘οΈπ attended University Of Exeter, Falmouth University, Aix-Marseille University, International Bilingual School Of Provence.
What are some of Oriana Ascanio β‘οΈπ's interests?
Oriana Ascanio β‘οΈπ has interest in A Writing Group With A Twist.
What skills is Oriana Ascanio β‘οΈπ known for?
Oriana Ascanio β‘οΈπ has skills like Writing, Communication, Training, Workshop Facilitation, Graphic Design, Print, Arts, Contemporary Art, Poet, Performance Poetry, Presentations, Team Building.
Who are Oriana Ascanio β‘οΈπ's colleagues?
Oriana Ascanio β‘οΈπ's colleagues are Rebecca Vile, AndrΓ© Croft De Moura, Chloe Lingard.
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