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Oriane D. Email & Phone Number
Care Expert
at
Alan
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Care Expert
Location
Lyon, Auvergne-Rhône-Alpes, France
Company size
Who is Oriane D.? Overview
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Quick answer
Oriane D. is listed as Care Expert at Alan, a company with 1218 employees, based in Lyon, Auvergne-Rhône-Alpes, France. AeroLeads shows a matched LinkedIn profile for Oriane D..
Oriane D. previously worked as Ingénieure service clients - Senior at Bedrock Streaming and Chargée de support B2B at Bedrock Streaming. Oriane D. holds Code & Go, Développement Information, Major De Promo from Coding Academy By Epitech.
Company email context
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Alan
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Profile bio
About Oriane D.
Oriane D. is a Care Expert at Alan.
Current workplace
Oriane D.'s current company
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Alan
9 roles
Oriane D. work experience
A career timeline built from the work history available for this profile.
Ingénieure Service Clients - Senior
Current- En complément des missions de Chargée de support B2B:
- Encadrement et soutien de l’équipe pour favoriser le développement professionnel.
- Contribution à la montée en compétence, veille technologique, et amélioration continue.
- Recrutement international et alignement des pratiques avec les objectifs de l’entreprise.
- Optimisation des méthodes de travail et des procédures internes.
- Coordination internationale pour assurer la cohésion et l’uniformité technique.
May 2024 - Present
Chargée De Support B2B
- Gestion et résolution des tickets B2B et partenaires IPTV, respect des SLA.
- Analyse technique initiale et implémentation de solutions non-développées.
- Collaboration avec les développeurs pour solutions alternatives.
- Coordination entre clients et équipes techniques, suivi des incidents.
- Création et mise à jour de la documentation, exécution de requêtes SQL.
- Préparation et animation de réunions en anglais avec le client.
Jun 2022 - Jul 2024
Chargée De Support Applicatif - Experte
- En plus des missions de mon précédent poste:
- Exécution de scripts SQL pour résolution des problèmes complexes.
- Formation et suivi des nouveaux arrivants, organisation d’ateliers pratiques.
- Prise en charge des sujets complexes, animation d’équipe avec rituels Agile.
Nov 2021 - Jun 2022
Chargée De Support Applicatif - N1/N2
- Support applicatif fonctionnel sur les applications métier Enedis.
- Gestion et résolution des incidents, respect des OLA/SLA.
- Communication interservices (N3, projets, MOA, MOE).
Apr 2021 - Nov 2021
Développeuse Qa & Ux
- Intégration web.
- Mise en place de tests automatisés avec l’outil Ranorex.
- Debugging et QA.
Feb 2020 - Jul 2020
Chargée De Communication
- En plus des missions de mon précédent poste:
- Création de supports graphiques et promotion des produits et services de l’entreprise.
- Gestion et suivi des contacts.
- Coordination des activités commerciales.
- Développement d’une stratégie de communication.
- Prospection, sélection de prestataires et négociation.
Jun 2017 - Jan 2019
Assistante Marketing
- Créations de supports graphiques
- Gestion et suivi des contacts
- Accueil des visiteurs
- Accueil téléphonique
- Promotion des produits et services de l’entreprise
- Travail en coopération avec une équipe et en autonomie
Jan 2017 - May 2017
Assistante Formation
- Pour l'organisme de formation "École Française du Drone":
- Accueil téléphonique
- Gestion administrative et financière
- Organisation des formations
Jun 2016 - Dec 2016
Team & coworkers
Colleagues at Alan
Other employees you can reach at alan.com. View company contacts for 1218 employees →
LS
Laura Schwab Revah
Colleague at Alan
Greater Paris Metropolitan Region, France
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LA
Lucie Aunis
Colleague at Alan
Brussels, Brussels Region, Belgium, Belgium
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JV
Julie Vertenten 🌻
Colleague at Alan
Ghent, Flemish Region, Belgium, Belgium
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XX
Xx Xx
Colleague at Alan
Chile, Chile
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JT
Julian T.
Colleague at Alan
Greater Madrid Metropolitan Area, Spain
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AA
Ashita Ashi
Colleague at Alan
Uttarakhand, India, India
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JS
Jeremy Sillam
Colleague at Alan
France, France
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AR
Alexandre R.
Colleague at Alan
Paris, Île-de-France, France, France
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AS
Ahmed Sndy
Colleague at Alan
Iraq, Iraq
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DS
David Stalon
Colleague at Alan
Pont-Sainte-Maxence, Hauts-de-France, France, France
View →
Laura Schwab Revah
Colleague at Alan
Greater Paris Metropolitan Region, France
View →
LA
Lucie Aunis
Colleague at Alan
Brussels, Brussels Region, Belgium, Belgium
View →
JV
Julie Vertenten 🌻
Colleague at Alan
Ghent, Flemish Region, Belgium, Belgium
View →
XX
Xx Xx
Colleague at Alan
Chile, Chile
View →
JT
Julian T.
Colleague at Alan
Greater Madrid Metropolitan Area, Spain
View →
AA
Ashita Ashi
Colleague at Alan
Uttarakhand, India, India
View →
JS
Jeremy Sillam
Colleague at Alan
France, France
View →
AR
Alexandre R.
Colleague at Alan
Paris, Île-de-France, France, France
View →
AS
Ahmed Sndy
Colleague at Alan
Iraq, Iraq
View →
DS
David Stalon
Colleague at Alan
Pont-Sainte-Maxence, Hauts-de-France, France, France
View →
1 education record
Oriane D. education
FAQ
Frequently asked questions about Oriane D.
Quick answers generated from the profile data available on this page.
What company does Oriane D. work for?
Oriane D. works for Alan.
What is Oriane D.'s role at Alan?
Oriane D. is listed as Care Expert at Alan.
Where is Oriane D. based?
Oriane D. is based in Lyon, Auvergne-Rhône-Alpes, France while working with Alan.
What companies has Oriane D. worked for?
Oriane D. has worked for Alan, Bedrock Streaming, Cgi, Aster, and Delta Drone.
Who are Oriane D.'s colleagues at Alan?
Oriane D.'s colleagues at Alan include Laura Schwab Revah, Lucie Aunis, Julie Vertenten 🌻, Xx Xx, and Julian T..
How can I contact Oriane D.?
You can use AeroLeads to view verified contact signals for Oriane D. at Alan, including work email, phone, and LinkedIn data when available.
What schools did Oriane D. attend?
Oriane D. holds Code & Go, Développement Information, Major De Promo from Coding Academy By Epitech.
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