Orianne Falco Email & Phone Number

Panamá

As an sales executive at Paguelofacil, I drive customer acquisition and satisfaction within the fintech industry. My responsibilities encompass a dynamic combination of sales and customer service, to ensure a seamless customer journey. Key contributions include:• Customer Onboarding: Through analysis and understanding of customer needs and effective display of our solutions, resulting in greater customer engagement.• Sales and Consulting: Actively identify and pursue sales… Show more As an sales executive at Paguelofacil, I drive customer acquisition and satisfaction within the fintech industry. My responsibilities encompass a dynamic combination of sales and customer service, to ensure a seamless customer journey. Key contributions include:• Customer Onboarding: Through analysis and understanding of customer needs and effective display of our solutions, resulting in greater customer engagement.• Sales and Consulting: Actively identify and pursue sales opportunities, act as a trusted advisor to customers, and promote the benefits of products and services.• Customer Relationship Management: Build and maintain strong, long-lasting relationships with customers, promptly address concerns and redirect to the appropriate department, and proactively seek opportunities to improve their experience.• Product Knowledge: Demonstrate a deep understanding of fintech offerings, facilitate informed decision making among customers, and simplify complex concepts.• Sales Strategy: Collaborate with the sales team to formulate and implement effective sales strategies, identifying the target niche and participating in sales meetings to align efforts with company objectives.• Reporting: Delivering periodic data-driven reports on sales activities, customer interactions and onboarding processes, contributing to informed decision making.• Continuous Learning: Stay abreast of changing fintech industry trends and technological advancements in the industry and within the company.In this role, I have honed my ability to balance sales with exceptional customer service, consistently driving customer satisfaction and contributing to company growth. Show less

e-commerce brand of household products that entered the American online market in 2020, using Amazon’s distribution channel.I’m in charge of product selection, orders to China, import, and storage within the United States. Maintain inventory levelsReview the budget for each order.It is a business model that once established does not require much time of supervision, so I am fully available to meet the workday.

Panamá

Investors Group dedicated to the construction, promotion and real estate management.Mainly my role was to keep abreast of all the projects and investments that were being carried out, knowledge of the requirements and documentation that were being handled, as well as maintaining order and classification of the files, be a support channel in the resolution and correct approach of situations that occur in the projects, channeling it to the correct person for compliance.In general… Show more Investors Group dedicated to the construction, promotion and real estate management.Mainly my role was to keep abreast of all the projects and investments that were being carried out, knowledge of the requirements and documentation that were being handled, as well as maintaining order and classification of the files, be a support channel in the resolution and correct approach of situations that occur in the projects, channeling it to the correct person for compliance.In general, maintaining the communication channels between Management and partners, as well as internal departments, and providing support in the areas that are necessary for the correct execution of the projects.Among my activities I carried out the following work:• Managing the General Manager agenda.• Executive and personal assistance.• Organization, control, and safeguarding of plans and documents of each project.• Keep updated on the progress of each project with other areas such as finance, collections, contractors among others.• Keep updated and provide support in the area of management of commercial premises, rentals, contracts.• Attention to international and local partners.• Relationship with suppliers and clients (national and international).• Perform all administrative procedures (reservations, appointments, purchases, tickets among other tasks).• Organize, take notes and keep up to date in the meetings of each project.• Prepare letters, notes, private contracts and other documents.• Channel phone calls and emails as appropriate.• Coordinate the messaging and follow-up to the messaging staff.• Organize, guard and control important files and documents, as well as confidential ones, such as mergers, purchase and sale of shares, acquisitions among others.• Management of Petty Cash.• Have contact and monitoring of open processes with suppliers, banks, lawyers, contractors among others. Show less

Maestria En Administracion De Negocios Con Especializacion En Direccion Empresarial, Administracion, Mencion Honorifica

Ingeniero Industrial