• Established and operate a successful local micro bakery, specializing in crafting and selling baked goods.• Implemented data-driven strategies to analyze sales trends, identify top-performing products, and optimize production schedules for maximum efficiency.• Cultivated a loyal customer base through customer service, personalized interactions, and responsiveness to feedback.

• Planned and executed strategic project plans to drive the success of global clients. • Monitored project timelines, progress, and optimized outcomes using performance metrics. • Led global Career Accelerator programs, developing plans and events, and monitoring progress against company KPIs.• Designed & implemented customer feedback workflows, leveraging automated analysis for improved customer experience metrics.