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Ricardo Hernandez is listed as Electronic Engineer, IT Management Specialist based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Ricardo Hernandez.
Ricardo Hernandez previously worked as FC Associate at Amazon and Analyst III - IT Manager at Porvenir S.A. Ricardo Hernandez holds Especialista En Gestuon De Infraestructura Tecnologica, It Management from Católica Del Norte Fundación Universitaria.
Specialist in technological infrastructure management and electronic engineer, with experience in the financial and logistics sector; performing project management and support functions associated with comprehensive services, digital transformation and service continuity based on international standards. With leadership, planning, initiative, orientation to results based on teamwork, service attitude, assertive communication and negotiation.
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Calgary, Alberta, Canada
I provided IT support at the client terminals in the packaging, arrivals, departures and purchasing areas.Operational support for automatic labeling machines.Reported events to the specialized services desk
Bogota, Colombia
Designed and Implemented IT monitoring platforms on-premises and cloud with two brands, facilitating the internal processes of the area as well as the automation of tickets, and reports. Supported the process of migrating users to Office 365 with E3 type licensing. Managed IT hardware and Hyper-V and VMWare for Virtual machines Managed ITIL processes of Service Continuity, configurations, changes, and incidents, guaranteeing ISO 20000 certification for 7 years. Provided support, migrations, optimizations, and deployments for a wide range of products in cloud.
Bogota, Colombia
Troubleshooting Using Firewall Checkpoint Tools, Cisco ASA, 3COM And Cisco I solved first-level incidents and sent the diagnosis to the other areas to guarantee a solution according to the scope. I performed network routing as well as creating and tracking VPN connections of different entities, guaranteeing the availability of services. I documented the knowledge database guaranteeing its permanent update.
Bogota, Colombia
Provide installation and repair services for wireless internet and fiber optic services.Installation, terminal connectors, testing, repair and wiring of facilities in accordance with required standards.Install hardware including but not limited to structured cabling, patch panels, UPS, PDUs, relay racks, data cabinets, generators, switches, routers, firewalls, IP phones, analog phone adapters, media converters, hotspots wireless access and dishes.On-site support for the services offeredResolution of availability events for services provided in warehouses
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Ricardo Hernandez is listed as Electronic Engineer, IT Management Specialist.
Ricardo Hernandez is based in Calgary, Alberta, Canada.
Ricardo Hernandez has worked for Amazon, Porvenir S.A, Credibanco S.A, and Presencia Laboral - Credibanco.
You can use AeroLeads to view verified contact signals for Ricardo Hernandez, including work email, phone, and LinkedIn data when available.
Ricardo Hernandez holds Especialista En Gestuon De Infraestructura Tecnologica, It Management from Católica Del Norte Fundación Universitaria.
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