Henrique Matheus Lemos Rocha Email and Phone Number

● Commercial and Purchasing Management: Responsible for commercial and purchasing management in the beverage sector, ensuring efficiency and quality in operations. Implemented processes to improve inventory accuracy and customer satisfaction.● Customer Service: Provided high-quality counter service, resolving issues and ensuring customer satisfaction. Experience in handling complaints and feedback, applying analytical skills to identify and solve problems.● Event Organization: Planned and executed events, coordinating logistics and beverage supplies. Ability to manage multiple tasks and deadlines, ensuring all details are meticulously handled.● Transferable Skills:- Attention to Detail: Demonstrated through precise inventory management and customer service.- Analytical Skills: Applied in resolving customer issues and optimizing commercial processes.- Project Management: Coordinated events and sales campaigns, ensuring all aspects are well-organized and executed.- Effective Communication: Proven ability to communicate with various stakeholders, from customers to suppliers and internal teams.

● Purchasing and Production Management: Responsible for managing the procurement of meats and cold cuts, as well as the production of food items like sausages. Implemented processes to ensure quality and efficiency from acquisition to final product.● Quality Control: Ensured compliance with quality and food safety standards by conducting regular inspections and audits. Applied analytical skills to identify and rectify any deviations in production processes.● Customer Service: Provided high-quality counter service, resolving issues and ensuring customer satisfaction. Experience in handling complaints and feedback, applying analytical skills to identify and solve problems.● Transferable Skills:- Attention to Detail: Demonstrated through rigorous quality control in food production and customer service.- Analytical Skills: Applied in quality inspections and optimization of production and purchasing processes.- Project Management: Coordinated food production and livestock purchasing, ensuring all aspects are well-organized and executed.- Effective Communication: Proven ability to communicate with various stakeholders, from customers to suppliers and internal teams.